Our Board of Examiners

Below are the names of the individuals who sacrificed time and family to review and provide helpful feedback to the organizations that submitted an application for the Senate Productivity and Quality Award. These persons comprise the esteemed membership of our Board of Examiners. We post their names here in recognition of the significant investment in…

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Benefits of Being an Examiner

Below are 20 benefits of the tremendous professional development opportunity being a hard-working, engaged examiner offers: A resume-noticeable accomplishment Public recognition of accomplishment including a certificate and employer letter signed by Virginia’s Senators Continued personal learning and professional development – sharpening skills and adding knowledge valuable to other types of certification efforts Recertification or continuing…

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VHHA wins 2020 Award

The Virginia Hospital & Healthcare Association (VHHA) took an important step this year on its journey toward implementing the Baldrige Performance Excellence Framework by winning the 2020 SPQA Progress in Performance Excellence Award. VHHA began its work with SPQA in 2018 and was recognized for completing the Self Discovery process during the 2019 award cycle…

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FFD wins 2020 Award

The Federal Facilities Division (FFD) has been awarded Virginia SPQA’s prestigious Achievement in Performance Excellence Award. This distinction greatly contributes to FFD’s reputation and builds upon its vision to earn the unquestioned reputation of being the best-in-class facilities management organization. The Division’s mission is to preserve the institution of the Pentagon and cultivate an inspired…

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Workshops, coming soon!

Baldrige Excellence Framework Workshops: These sessions provide an introduction to the Baldrige Excellence Framework, concepts and Criteria.  Using the Case Study of a fictitious organization, the training includes large group discussion, and small group exercises to help participants learn or expand their understanding of the Criteria and how it may assist their individual or organizational…

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Training Opportunity

From fuzzy ideas to focused results: Strategic planning to filter out noise and drive progress Wednesday, June 15, 2022 │                    12:00 pm to 1:00 pm (Central Time) ADD TO CALENDAR REGISTER NOW DESCRIPTION Have you struggled with strategic plans full of grand ideas that never get…

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Volunteer Spotlight

At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Jim Spengler, our Chair, to get his story. Why did you choose to become a Board Member for SPQA? …

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Baldrige for Beginners

In this Introductory course, SPQA offers an opportunity for individuals and organizations to learn the foundations of the Baldrige Excellence Framework using the Baldrige Excellence Builder to help achieve long-term success. The Baldrige Performance Excellence Framework is a national model for performance excellence. Through questions, the Framework guides organizations to a systemic and integrated perspective…

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James Spengler

James (Jim) Spengler is currently employed by The Recreation, Parks and Cultural Activities Department (RPCA) in Alexandria, Virginia. Their mission is to create meaningful experiences through public space, cultural activities, and programming. Working as the Director of the Office of Organizational Excellence, they combine the offices of Organizational Effectiveness, Performance Analytics, and Internal Audit to…

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Organization Recognition

Participating in a Self-Assessment and receiving feedback from an Examiner team is the start of any organization’s improvement journey using the Baldrige Framework for Improvement. At the SPQA this program is called “DISCOVERY”. This year, the Educational Employee’s Supplementary Retirement System of Fairfax County (ERFC) submitted their Discovery Self-Assessment. They clearly have recognized the benefit…

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April Schmidt

April Schmidt is zealous about helping organizations perform at their highest potential. Her career began in healthcare as a Medical Social Worker with an expertise in geriatrics, having work experience in: Skilled Nursing Facility, Homecare, Hospice & Palliative Care, Health Insurance and Aging Continuum. April learned about the value and importance of working as an…

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2021 Examiner of the Year

Every year the SPQA recognizes special examiners who have contributed greatly to the success of the Award Program.  This peer recognition from team members and team leadership is delivered through three special awards:  Above and Beyond Award, Rookie of the Year Award, and Examiner of the Year. The Examiner of the Year recognition is awarded…

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2021 Rookie of the Year

Every year the SPQA recognizes special examiners who have contributed greatly to the success of the Award Program. This peer recognition from team members and team leadership is delivered through three special awards: Above and Beyond Award, Rookie of the Year Award, and Examiner of the Year. The Rookie of the Year recognition is awarded…

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