Our Board of Examiners

Below are the names of the individuals who sacrificed time and family to review and provide helpful feedback to the organizations that submitted an application for the Senate Productivity and Quality Award. These persons comprise the esteemed membership of our Board of Examiners. We post their names here in recognition of the significant investment in…

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Benefits of an Examiner

Below are 20 benefits of being an Examiner. The tremendous professional development opportunity of being a hard-working, engaged examiner offers: A resume-noticeable accomplishment, Public recognition of accomplishment including a certificate and employer letter signed by Virginia’s Senators, Continued personal learning and professional development – sharpening skills and adding knowledge valuable to other types of certification…

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Workshops, coming soon!

Baldrige Excellence Framework Workshops: These sessions provide an introduction to the Baldrige Excellence Framework, concepts and Criteria.  Using the Case Study of a fictitious organization, the training includes large group discussion, and small group exercises to help participants learn or expand their understanding of the Criteria and how it may assist their individual or organizational…

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2023 Awards

Eastern State Hospital (ESH) & Educational Employee’s Supplementary Retirement System of Fairfax County (ERFC) Thank you to our 2023 award honorees, Eastern State Hospital (ESH) and the Educational Employee’s Supplementary Retirement System of Fairfax County (ERFC). Their dedication to relentless advancement has set a benchmark in delivering superior service to customers, stakeholders, and employees alike….

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2024 February Spotlight

Kim Humphrey At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Kim Humphrey to get her story. Why did you choose to become a Board Member for SPQA? …

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SPQA Chair Letter

Board Chair Message 1/16/2024 Since 1983, the US Senate Productivity and Quality Award (SPQA) has been recognizing organizations for outstanding performance. The Medallion of Excellence was awarded in 1983 to Norfolk Naval Shipyard, Portsmouth, VA and to Philip Morris USA, Richmond, VA. The enduring testimony is that organizations want to improve using a disciplined approach….

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Baldrige for Beginners

SPQA will be providing a Baldrige for Beginners training session on the following date: ►September 12th and 13th (8:00 AM – 12:00 PM) Register here In this Introductory course, SPQA offers an opportunity for individuals and organizations to learn the foundations of the Baldrige Excellence Framework using the Baldrige Excellence Builder to help achieve long-term…

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Become an Examiner

Apply to work alongside dedicated others from a variety of sectors and positions to help improve the economic engine of the region one organization at a time. Apply to become a member of the 2024 Board of Examiners and immerse yourself in this proven methodology. More details are available in the downloadable SPQA Examiner Guide…

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2024 Application Process

SPQA uses the Baldrige Performance Excellence Framework as the basis for its award application, evaluation, scoring, and feedback methods. To apply, contact us at programs.services@spqa-va.org. We will build a custom quote for your services.  Service agreements in place: Friday, October 13, 2023  The 2024 SPQA Award Guide provides details on how to complete your application….

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2023 September Spotlight

Beth McNamee At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Beth McNamee to get her story. Why did you choose to become a Board Member for SPQA? …

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2023 August Spotlight

George Yacus At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed George Yacus to get his story. Why did you choose to become a Board Member for SPQA?  Our doctoral…

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2023 July Spotlight

Joe Boutte At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Joe Boutte  to get his story. Why did you choose to become a Board Member for SPQA?…

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Beth Edwards

Beth Edwards has two decades’ experience in promoting and supporting organizational excellence, process improvement, effective change management, operations planning and oversight, and staff development. Currently serving as the Senior Performance Improvement Specialist at United Network for Organ Sharing (UNOS), she is responsible for enterprise-wide internal improvement efforts and provides a monthly educational offering on improvement-related…

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