Our Board of Examiners

Below are the names of the individuals who sacrificed time and family to review and provide helpful feedback to the organizations that submitted an application for the Senate Productivity and Quality Award. These persons comprise the esteemed membership of our Board of Examiners. We post their names here in recognition of the significant investment in…

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Benefits of Being an Examiner

Below are 20 benefits of the tremendous professional development opportunity being a hard-working, engaged examiner offers: A resume-noticeable accomplishment Public recognition of accomplishment including a certificate and employer letter signed by Virginia’s Senators Continued personal learning and professional development – sharpening skills and adding knowledge valuable to other types of certification efforts Recertification or continuing…

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Workshops, coming soon!

Baldrige Excellence Framework Workshops: These sessions provide an introduction to the Baldrige Excellence Framework, concepts and Criteria.  Using the Case Study of a fictitious organization, the training includes large group discussion, and small group exercises to help participants learn or expand their understanding of the Criteria and how it may assist their individual or organizational…

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Apply to Become a SPQA Examiner

Work alongside dedicated others from a variety of sectors and positions to help improve the economic engine of the region one organization at a time. Apply to become a member of the 2023 Board of Examiners and immerse yourself in this proven methodology. More details are available in the downloadable Examiner Guide including relevant dates…

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Baldrige for Beginners

In this Introductory course, SPQA offers an opportunity for individuals and organizations to learn the foundations of the Baldrige Excellence Framework using the Baldrige Excellence Builder to help achieve long-term success. The Baldrige Performance Excellence Framework is a national model for performance excellence. Through questions, the Framework guides organizations to a systemic and integrated perspective…

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Joe Sprangel

Dr. Joe Sprangel is an associate professor of business at Mary Baldwin University. He is also the founder and principal consultant of Emmanuel Strategic Sustainability.  He blends his academic and industry backgrounds to redefine the role of manufacturing — to an industry that efficiently and effectively balances environmental, financial, and social success that leads to…

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August Volunteer Spotlight

At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each volunteer workforce member has a unique story to tell. In this article we have interviewed Henri Haskell, our former Vice-Chair for Operations. What interested you in becoming an Examiner with SPQA?  Have always…

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September Training Opportunity

Using a systematic leadership system to cultivate continuous improvement and agility Wednesday, September 14, 2022 │                12:00 pm to 1:00 pm (Central Time) ADD TO CALENDAR REGISTER NOW DESCRIPTION Hear how GBMC HealthCare implemented the Baldrige criteria to accelerate progress towards its vision and see the results.  GBMC…

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June Training Opportunity

From fuzzy ideas to focused results: Strategic planning to filter out noise and drive progress Wednesday, June 15, 2022 │                    12:00 pm to 1:00 pm (Central Time) ADD TO CALENDAR REGISTER NOW DESCRIPTION Have you struggled with strategic plans full of grand ideas that never get…

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May Volunteer Spotlight

At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Jim Spengler, our Chair, to get his story. Why did you choose to become a Board Member for SPQA? …

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James Spengler

James (Jim) Spengler is currently employed by The Recreation, Parks and Cultural Activities Department (RPCA) in Alexandria, Virginia. Their mission is to create meaningful experiences through public space, cultural activities, and programming. Working as the Director of the Office of Organizational Excellence, they combine the offices of Organizational Effectiveness, Performance Analytics, and Internal Audit to…

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