Below are the names of the individuals who sacrificed time and family to review and provide helpful feedback to the organizations that submitted an application for the Senate Productivity and Quality Award. These persons comprise the esteemed membership of our Board of Examiners. We post their names here in recognition of the significant investment in…
Read More
Benefits of an Examiner
Below are 20 benefits of being an Examiner. The tremendous professional development opportunity of being a hard-working, engaged examiner offers: A resume-noticeable accomplishment, Public recognition of accomplishment including a certificate and employer letter signed by Virginia’s Senators, Continued personal learning and professional development – sharpening skills and adding knowledge valuable to other types of certification…
Read More
Workshops, coming soon!
Baldrige Excellence Framework Workshops: These sessions provide an introduction to the Baldrige Excellence Framework, concepts and Criteria. Using the Case Study of a fictitious organization, the training includes large group discussion, and small group exercises to help participants learn or expand their understanding of the Criteria and how it may assist their individual or organizational…
Read More
Chris Green
Dr. Christopher Green has been the Director of Quality and Safety at Eastern State Hospital in Williamsburg, Virginia since 2019. Chris is responsible for the management and oversight of hospital quality improvement, hospital safety, risk management, and health information management in collaboration with the administrative and clinical leaders of the hospital. Colleagues know Dr. Green…
Read More
Sunil Sinha
Sunil Sinha, MD MBA FACHE FACP, has served in a variety of clinical and administrative leadership roles including Vice President for Quality and Population Health and Medical Director for Provider Network and Value Based Care at Sentara Health Plans (SHP) in Virginia. Previously he was the Chief Medical Officer of the BJC medical group in…
Read More
Nyrma Soffel
Nyrma Soffel, Office Manager for the City of Harrisonburg’s Department of Community Development, is at the center of customer services related to development and building projects that come to City Hall. Nyrma has wide-ranging experience in operational quality control and assurance, and in Six Sigma and Lean methodologies. Her focus on service-oriented process improvement and…
Read More
SPQA Chair Letter
Board Chair Message The Baldrige Framework focuses on organizational improvement and excellence. Recently, the format of the award program itself changed. More than the process for submitting applications, the focus shifts to sustainable performance, organization resilience, and results. These concepts moved to the forefront of the award program process. It is easy to understand the…
Read More
2023 Awards
Eastern State Hospital (ESH) & Educational Employee’s Supplementary Retirement System of Fairfax County (ERFC) Thank you to our 2023 award honorees, Eastern State Hospital (ESH) and the Educational Employee’s Supplementary Retirement System of Fairfax County (ERFC). Their dedication to relentless advancement has set a benchmark in delivering superior service to customers, stakeholders, and employees alike….
Read More
2024 February Spotlight
Kim Humphrey At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Kim Humphrey to get her story. Why did you choose to become a Board Member for SPQA? …
Read MoreSPQA Chair Letter
Board Chair Message 1/16/2024 Since 1983, the US Senate Productivity and Quality Award (SPQA) has been recognizing organizations for outstanding performance. The Medallion of Excellence was awarded in 1983 to Norfolk Naval Shipyard, Portsmouth, VA and to Philip Morris USA, Richmond, VA. The enduring testimony is that organizations want to improve using a disciplined approach….
Read More
Baldrige for Beginners
SPQA will be providing a Baldrige for Beginners training session on the following date: ►September 12th and 13th (8:00 AM – 12:00 PM) Register here In this Introductory course, SPQA offers an opportunity for individuals and organizations to learn the foundations of the Baldrige Excellence Framework using the Baldrige Excellence Builder to help achieve long-term…
Read More
Become an Examiner
Apply to work alongside dedicated others from a variety of sectors and positions to help improve the economic engine of the region one organization at a time. Apply to become a member of the 2024 Board of Examiners and immerse yourself in this proven methodology. More details are available in the downloadable SPQA Examiner Guide…
Read More
2024 Application Process
SPQA uses the Baldrige Performance Excellence Framework as the basis for its award application, evaluation, scoring, and feedback methods. To apply, contact us at programs.services@spqa-va.org. We will build a custom quote for your services. Service agreements in place: Friday, October 13, 2023 The 2024 SPQA Award Guide provides details on how to complete your application….
Read More