The Benefits of the United States Senate Productivity and Quality Award Pathways to Excellence Program: The United States Senate Productivity and Quality Award (SPQA) Pathways to Excellence Program is a prestigious initiative designed to support organizations in their journey toward achieving operational excellence. Drawing inspiration from the Malcolm Baldrige National Quality Award framework, the program…
Read More
Christelle Temple
Christelle Temple has 27 years extensive experience of postal operations and military service in the areas of program analysis, project management, quality assurance and quality control, supervision, training, instruction, coordination, administration, records management, strategic planning, threat and risk analysis and logistical solution with global applications. Currently, she serves as Branch Chief Defense Mail Services at…
Read More
Chris Green, Phd
Christopher Green, Phd has been the Director of Quality and Safety at Eastern State Hospital in Williamsburg, Virginia since 2019. Â Chris is responsible for the management and oversight of hospital quality improvement, hospital safety, risk management, and health information management in collaboration with the administrative and clinical leaders of the hospital. Colleagues know Dr. Green…
Read More
Sunil Sinha, MD
Sunil Sinha, MD MBA FACHE FACP, has served in a variety of clinical and administrative leadership roles including Vice President for Quality and Population Health and Medical Director for Provider Network and Value Based Care at Sentara Health Plans (SHP) in Virginia. Previously he was the Chief Medical Officer of the BJC medical group in…
Read More
Nyrma Soffel
Nyrma Soffel, Office Manager for the City of Harrisonburg’s Department of Community Development, is at the center of customer services related to development and building projects that come to City Hall. Nyrma has wide-ranging experience in operational quality control and assurance, and in Six Sigma and Lean methodologies. Her focus on service-oriented process improvement and…
Read More