SPQA offers training to individuals and organizations eager to expand their knowledge of performance excellence, based on the principles and processes of the Baldrige Framework for Performance Excellence.  The Framework is applicable to organizations in all sectors  regardless of size or previous experience with performance improvement.  The Framework uses a systems perspective to assist organizations in managing all components of their organization as a unified whole helping ensure that plans, processes, measures, and actions are  in alignment and integrated. It also helps facilitate, agility, innovation and improvement.

Our training includes:

  1. Baldrige 101 conducted several times a year throughout the Commonwealth of Virginia and the District of Columbia. This workshop provides an in-depth understanding of the Baldrige criteria.
  2. Customized training which can be tailored to the specific needs of your organization. These are offered as requested.

If you would like additional details about SPQA’s training offerings, please contact the Executive Director.

Register Now for April 10 Baldrige 101 Training

Baldrige 101: Introduction to the Baldrige Framework, is a one-day case-study based workshop where participants become familiar with the basics of the Framework—its Core Values, the Criteria, guidelines for evaluating processes and results, and an introduction to applying the Framework in an organization. Training is led  by experienced members of the SPQA and Baldrige communities….

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Custom Training

SPQA taps the extensive experience of our board and examiners to provide a wide variety of customized training for your organization designed to support your growth and use of the Baldrige Excellence Framework. Our most common requests are: On-site Baldrige 101 training. The one-day session is identical to Baldrige 101 with the convenience of being…

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Register Now for the April 10 Baldrige 101 Training

Baldrige 101: Introduction to the Baldrige Framework, is a one-day case-study based workshop where participants become familiar with the basics of the Framework—its Core Values, the Criteria, guidelines for evaluating processes and results, and an introduction to applying the Framework in an organization. Training is led  by experienced members of the SPQA and Baldrige communities….

Read More