SPQA offers training to individuals and organizations eager to expand their knowledge of performance excellence. Training is based on the principles and processes of the Baldrige Framework for Performance Excellence.  The Framework is applicable to organizations regardless of sector or size. Prior experience with performance improvement not required.

One of the basic tenets of the Baldrige approach is a systems perspective to managing all components of the organization. This helps ensure alignment in plans, processes, measures, and actions; it also helps facilitate agility, innovation and improvement.

A minimum of 10 registrants is required to hold a training session. We offer two types of training:

  1. Baldrige 101 workshops conducted four times per year throughout the Commonwealth of Virginia and the District of Columbia. This workshop provides an in-depth understanding of the criteria within the Baldrige Framework for Performance Excellence.
  2. The Baldrige 101 workshop delivered to members of your organization.  This can be customized to meet more specific needs of your organization, or it can be a replicate of the standard Baldrige 101 workshop.

We offer documentation for recertification units on request.  For additional details about SPQA’s training offerings, please contact the Executive Director via email or at 571.215.8881.

Baldrige 101 Training — April 22, 2020

Ensure your seat and register now for the April 22nd Baldrige Criteria and Framework Training to be held in Alexandria, VA. Consider sending a leadership team to maximize learning for your organization. In this introductory, but comprehensive course, you will learn how to use the Baldrige framework and the criteria to better understand your organization…

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Programs, Services and Costs

Is your organization seeking more effective and efficient ways to achieve excellent results? SPQA can help. SPQA is affiliated with the national Baldrige Performance Excellence Program (BPEP) and conducts training and workshops on the Baldrige Criteria and Framework to help organizations in their improvement efforts. The Baldrige Framework is used by organizations of all sizes,…

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Baldrige Training 2020

Our one-day Baldrige Framework and  Criteria Training workshop is offered at least four times per year. This is a hands-on study of the most current Baldrige Framework and Criteria by qualified trainers. with participants sharing how they would respond to the criteria.  Our 2019 programs were held in Richmond, Alexandria, Lynchburg, and Norfolk. Stay tuned…

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