SPQA offers training to individuals and organizations eager to expand their knowledge of performance excellence. Training is based on the principles and processes of the Baldrige Framework for Performance Excellence.  The Framework is applicable to organizations regardless of sector or size. Prior experience with performance improvement not required.

One of the basic tenets of the Baldrige approach is a systems perspective to managing all components of the organization. This helps ensure alignment in plans, processes, measures, and actions; it also helps facilitate agility, innovation and improvement.

A minimum of 10 registrants is required to hold a training session. We offer two types of training:

  1. Baldrige 101 workshops conducted four times per year throughout the Commonwealth of Virginia and the District of Columbia. This workshop provides an in-depth understanding of the criteria within the Baldrige Framework for Performance Excellence.
  2. The Baldrige 101 workshop delivered to members of your organization.  This can be customized to meet more specific needs of your organization, or it can be a replicate of the standard Baldrige 101 workshop.

We offer documentation for recertification units on request.  For additional details about SPQA’s training offerings, please contact the Executive Director via email or at 571.215.8881.

Apply to Become a SPQA Examiner

Work alongside dedicated others from a variety of sectors and positions to help improve the economic engine of the region one organization at a time. Apply to become a member of the 2020 Board of Examiners and immerse yourself in this proven methodology. More details are available in the downloadable Examiner Guide including relevant dates…

Read More

Baldrige Training 2020

Our one-day Baldrige Framework and  Criteria Training workshop is offered at least four times per year. This is a hands-on study of the most current Baldrige Framework and Criteria by qualified trainers. with participants sharing how they would respond to the criteria.  Our 2019 programs were held in Richmond, Alexandria, Lynchburg, and Norfolk. Stay tuned…

Read More