Learn more about the Baldrige Criteria for Performance Excellence, the national Award, other state programs, and the many Baldrige communities in search of performance excellence by exploring the links below.

Baldrige Performance Excellence Program

Established in 1987, the Baldrige Program is credited with making quality and performance excellence a national priority. Administered by the National Institute of Standards and Technology (NIST), Program and Award recipients are admired worldwide. Many states and countries have programs modeled after Baldrige. The Baldrige Performance Excellence Framework is widely used as an assessment and improvement tool. The site provides information on how to apply for an award along with useful assessment and planning tools for organizations interested in improving performance.

Baldrige Resource Library

More than 1,000 articles and videos about organizational improvement and performance excellence across all industries are available as a resource. The Alliance for Performance Excellence and the American Society for Quality compiled these materials, which cover more than 18 topics as using Baldrige, ISO, Lean, and Six Sigma using the Baldrige Criteria for Performance Excellence, leadership, training, process management, results, and more.

The Alliance for Performance Excellence

This network of state and local Baldrige based organizations promotes performance excellence and often serves as a starting point for organizations seeking the Malcolm Baldrige National Quality Award. These organizations offer workshops, seminars, and conferences where one can learn, share, and connect with other organizations seeking performance excellence. These programs also administer award and assessment programs using trained examiner teams and judges.

The American Society for Quality (ASQ)

ASQ has been the leading membership-based quality improvement organization in the U.S. for more than 50 years. Its members have initiated most of the quality methods used throughout the world, including statistical process control, quality cost measurement and control, total quality management, failure analysis, and zero defects. The site offers considerable information on state of the art best practices in performance measurement, Six Sigma, and many other process improvement approaches.


Maintained and published by the Baldrige Performance Excellence Program, with the assistance of the United States Department of Commerce’s National Institute of Standards and Technology (NIST), the Baldrige Performance Excellence Framework is available in three versions:


  • Education,
  • Health Care,
  • Business, Non-Profits, and Government,

The Framework is revised every two years. The applicable versions of the Framework for Virginia SPQA Programs are available for purchase in hard or soft copies by clicking here.

Focus on the Baldrige Board of Overseers: Pat Greco

Repost from NIST 01/09/2018 In an ongoing blog series, we will be interviewing members of the Board of Overseers. In the interviews, they share their insights and perspectives on their experiences, on the Baldrige Program and its products and services, and on the Baldrige approach to organizational improvement. Following is an interview of Pat Greco, Ph.D.,…

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