Learn more about the Baldrige Criteria for Performance Excellence, the national Award, other state programs, and the many Baldrige communities in search of performance excellence by exploring the content below.

Organizations

Baldrige Excellence Program

Established in 1987, the Baldrige Program is credited with making quality and performance excellence a national priority. Administered by the National Institute of Standards and Technology (NIST), Program and Award recipients are admired worldwide. Many states and countries have programs modeled after Baldrige. The Baldrige Performance Excellence Framework is widely used as an assessment and…

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Alliance for Performance Excellence

This network of state and local Baldrige based organizations promotes performance excellence and often serves as a starting point for organizations seeking the Malcolm Baldrige National Quality Award. These organizations offer workshops, seminars, and conferences where one can learn, share, and connect with other organizations seeking performance excellence. These programs also administer award and assessment…

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American Society for Quality

The American Society for Quality (ASQ) has been the leading membership-based quality improvement organization in the U.S. for more than 50 years. Its members have initiated most of the quality methods used throughout the world, including statistical process control, quality cost measurement and control, total quality management, failure analysis, and zero defects. The site offers…

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Publications

Baldrige Excellence Framework

“A Systems Approach to Improving Your Organizationā€™s Performance For nearly 30 years, the Baldrige Excellence Framework has empowered organizations to accomplish their missions, improve results, and become more competitive. The Baldrige Excellence Framework includes the Criteria for Performance Excellence, core values and concepts, and guidelines for evaluating your processes and results. Whether used as guidance…

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Baldrige Excellence Builder

The Baldrige Excellence Builder is a ‘lite’ version of the Baldrige Excellence Framework. It is used by programs beginning their excellence journey and serves as the foundation of SPQA’s Discovery program. The “Builder” is availableĀ free of charge from NIST.

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Baldrige Cybersecurity Excellence Builder

“The Baldrige Cybersecurity Excellence Builder […] is a self-assessment tool to help organizations better understand the effectiveness of their cybersecurity risk management efforts and identify improvement opportunities in the context of their overall organizational performance. This self-assessment tool blends organizational assessment approaches from the Baldrige Performance Excellence Program (BPEP) with the concepts and principles of…

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