The Discovery Program provides a means to explore how the Baldrige Excellence Framework and Virginia SPQA can help improve an organization’s performance. The written feedback and optional teleconference are perfect for organizations interested in a less complex, but still thought provoking approach to Self-Assessment. While there is no award, Discovery participants are recognized at Virginia SPQA’s Annual Forum for Excellence.
Discovery is offered year-around. Discovery is also available to a wider group of organizations not traditionally eligible for participation in the Award Program. There is a modest participation fee.
Needed to Participate
Organizations will need two documents available for download.
- The Discovery Guide (PDF) provides details on both the process and how the Self-Assessment and Feedback are conducted.
- The Intent to ApplyForm (MS Word) must be provided prior to the Self-Assessment submission.
Discovery or Award
Some organizations question which program would be best given where they are in the journey to performance excellence. The answer depends on:
- where the organization is today relative to addressing the full range of the Baldrige Excellence Framework, and
- how much time the organization is willing to invest relative to the quality of feedback it gets. Participation in the Award Program almost always provides a richer experience and perhaps an SPQA Medallion, but only if the organization is ready and willing to invest the time.