Examiners, the Key to our Award Program

SPQA’s success and the success of the organizations it serves depends in great part on the dedication and the service of its volunteer Examiners. We want to thank the list of recent Examiners and congratulate them for the completion of their service.

We train our Examiners on how to assess and provide feedback to Award Applicants, to Discovery Program Participants through the lens of the Baldrige Excellence Framework.

Being selected to serve as an SPQA Examiner is an honor. It means you have learned and applied the Baldrige framework.  It also is a tremendous learning and professional development opportunity. Examiners dedicate an average of 80 -180 hours (Discovery is at the low end) each year to review SPQA applications (i.e., an organization’s self-assessment), participating in site visits, and writing detailed feedback reports that help an organization get to the next level.

Examiners come from all professions. All share a common interest in organizational performance excellence and improvement. To ensure expertise is present and consistently applied, Examiners participate in extensive Baldrige criteria and Baldrige assessment training prior to being assigned to an application review team. New Examiners are supported by a mentor and paired with more experienced Examiners in evaluation teams.

Examiner applications are generally accepted from October through December. All Examiners (new and returning), must apply each year they wish to serve and are trained each year they serve.

Join us in this very worthy endeavor and build your professional experiences. Examiners are entitled to documentation on request to meet professional development and recertification needs.

To learn more about becoming an Examiner, contact programs.services@spqa-va.org. We look forward to having you join us on this very important venture.

Our Board of Examiners

Below are the names of the individuals who sacrificed time and family to review and provide helpful feedback to the organizations that submitted an application for the Senate Productivity and Quality Award. These persons comprise the esteemed membership of our Board of Examiners. We post their names here in recognition of the significant investment in…

Read More

Baldrige for Beginners

In this Introductory course, SPQA offers an opportunity for individuals and organizations to learn the foundations of the Baldrige Excellence Framework using the Baldrige Excellence Builder to help achieve long-term success. The Baldrige Performance Excellence Framework is a national model for performance excellence. Through questions, the Framework guides organizations to a systemic and integrated perspective…

Read More

Benefits of Being an Examiner

Below are 20 benefits of the tremendous professional development opportunity being a hard-working, engaged examiner offers: A resume-noticeable accomplishment Public recognition of accomplishment including a certificate and employer letter signed by Virginia’s Senators Continued personal learning and professional development – sharpening skills and adding knowledge valuable to other types of certification efforts Recertification or continuing…

Read More

2021 Examiner of the Year

Every year the SPQA recognizes special examiners who have contributed greatly to the success of the Award Program.  This peer recognition from team members and team leadership is delivered through three special awards:  Above and Beyond Award, Rookie of the Year Award, and Examiner of the Year. The Examiner of the Year recognition is awarded…

Read More

2021 Rookie of the Year

Every year the SPQA recognizes special examiners who have contributed greatly to the success of the Award Program. This peer recognition from team members and team leadership is delivered through three special awards: Above and Beyond Award, Rookie of the Year Award, and Examiner of the Year. The Rookie of the Year recognition is awarded…

Read More

2021 Above & Beyond Award

Every year the SPQA recognizes special examiners who have contributed greatly to the success of the Award Program. This peer recognition from team members and team leadership is delivered through three special awards: Above and Beyond Award, Rookie of the Year Award, and Examiner of the Year. The Above and Beyond recognition is awarded to…

Read More

The Examiner Process

Thank you for your interest in becoming a SPQA Examiner. Conducting an examination of an outside organization is the best way to learn how to apply the Baldrige Excellence Framework in your organization. The team approach focuses on the examination process and on building examiner skills in using the Framework. The 2021 Examiner Guide provides…

Read More

Voices of Examiners 2019

Being a member of the SPQA Board of Examiners is a tremendous learning experience. Examiners learn about and apply the Baldrige Criteria and Framework in their role as a SPQA examiner. “You meet a lot of outstanding individuals as examiners and applicants; the examiner training is considered one of the best leadership courses in the…

Read More

Learn about being an Examiner

Thank you for your interest in becoming a SPQA Examiner. Conducting an examination of an outside organization is the best way to learn how to apply the Baldrige Excellence Framework in your organization. The team approach focuses on the examination process and on building examiner skills in using the Framework. The Examiner Guide (downloadable here) provides…

Read More

Examiners

Joe Sprangel

Dr. Joe Sprangel is an associate professor of business at Mary Baldwin University. He is also the founder and principal consultant of Emmanuel Strategic Sustainability.  He blends his academic and industry backgrounds to redefine the role of manufacturing — to an industry that efficiently and effectively balances environmental, financial, and social success that leads to…

Read More

Clyneice Chaney

Clyneice Chaney – Principal Systems Engineer with MITRE brings over 30 years of testing, quality management, process improvement experience with broad-based knowledge in software and systems engineering topics including: project management, organizational change/process reengineering, organizational assessment and improvement, and software engineering training. She’s a regular presenter at international conferences and holds certifications from the American Society for Quality…

Read More