Privacy Notice

This privacy notice discloses the privacy practices for This Privacy Notice applies solely to information collected by this website. It addresses the following:

  1. What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
SPQA is the sole owner of the information collected on this site. SPQA has access to/collects information that you voluntarily provide via email or other direct contact from you such as through registering for training or a conference. SPQA will not sell or rent this information to anyone.

Program and event registration requires contact information including name, phone, and email address.  To register for an event, you also must provide payment information like credit card number and expiration date. SPQA has contracted with a third-party for credit card processing and does not have access to your credit card information.

SPQA uses “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive enabling us to track and target the interests of visitors to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

SPQA will use your information to respond to you in ways such as providing you with information about a program or event for which you have registered. We may contact you via email in the future to advise you of information, events, services, or products.  You may unsubscribe to these communications at any time by using the link on the communication.

We will not share your information with any third party outside of this organization, other than as necessary to fulfill your request such as contacts with others related to SPQA work. For example, some companies using SPQA services work with state agencies; contact information from these companies is shared with those state agencies.

This website contains links to other sites. SPQA is not responsible for the content or privacy practices of these other sites. We encourage our users to read the privacy statements of any site that collects personally identifiable information.

Your Access to and Control Over Information

You may contact us by email ( to:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

SPQA takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. SPQA stores and processes data in accordance with commercially reasonable practices. This includes appropriate administrative, physical, and technical safeguards to secure data from unauthorized access, disclosure, and use. Only staff who need the information to perform a specific task (such as billing or customer service) are granted access to personally identifiable information. Wherever we collect sensitive information that information is encrypted and transmitted in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

If you have questions about this privacy policy, contact us via email at