Leadership

Garrett Heath, a graduate of the United States Military Academy (USMA), Garrett was commissioned in the Field Artillery and served in operational assignments with the 24th Infantry Division, 1st Armored Division, and 1st Infantry Division in Germany and at Fort Riley, Kansas. He also taught as an Assistant Professor of Mathematics at USMA before transitioning…

Wen Cao, Ph.D, MS, LSSBB, FACHE, is the Associate Vice President of Performance Improvement and Enterprise Transformation at TidalHealth. He leads system-level initiatives focused on process optimization, operational efficiency and quality improvement. Dr. Cao holds a Ph.D. and a master’s degree in Industrial and Systems Engineering from Binghamton University. He earned his Lean Six Sigma…

Jim Scheurer grew up in Philadelphia where he studied at Drexel University and earned a Bachelor’s degree in Business Administration with a dual major in Management Information Systems and Operations Management. Jim went on to work for AT&T, SAIC, the United States Post Office (earned a Lean Six Sigma Black Belt), and Northrop Grumman performing…

Janice K. Garfield, PhD, CQE. Dr. Jan Garfield is a nationally respected higher-education strategist, Baldrige master examiner, and senior academic leader with a distinguished career spanning faculty, dean, and provost roles. She has guided universities through academic renewal, accreditation transitions, and mission-centered transformation. Through her consulting practice, Prometheus Higher Education Engineers, Jan advances institutional foresight,…

Jennifer Stokes, MBA, CSSBB, PMP, CMQ/OE, CPHQ, is an accomplished Six Sigma Black Belt with over 25 years of experience, including extensive expertise in the automotive and food manufacturing industries. She currently serves as a Senior Business Process Manager at Riverside Health System in Newport News, Virginia, where she partners with diverse process teams to…

Mayda Colón, is an architect, facilitator, designer, and family-oriented individual. She has over a decade of professional expertise in architecture, policy development, and project and program management. She explores the intersections of art, architecture, and social connection, with a career in fostering human centered solutions, environmental stewardship, and community engagement. She achieved dual master’s degrees…

Joni Mixon is a Senior Program Analyst with the Improvement and Compliance Service (ICS), a Service office under the National Cemetery Administration (NCA), which falls under the Department of Veterans Affairs (VA). Improvement and Compliance Service provides assessment, analysis, and advice to enhance NCA accountability and provide assurance to Veterans and their families. ICS’s vision…

Christopher Green, Phd has been the Director of Quality and Safety at Eastern State Hospital in Williamsburg, Virginia since 2019.  Chris is responsible for the management and oversight of hospital quality improvement, hospital safety, risk management, and health information management in collaboration with the administrative and clinical leaders of the hospital. Colleagues know Dr. Green…

Sunil Sinha, MD MBA FACHE FACP, has served in a variety of clinical and administrative leadership roles including Vice President for Quality and Population Health and Medical Director for Provider Network and Value Based Care at Sentara Health Plans (SHP) in Virginia. Previously he was the Chief Medical Officer of the BJC medical group in…

Nyrma Soffel, Office Manager for the City of Harrisonburg’s Department of Community Development, is at the center of customer services related to development and building projects that come to City Hall. Nyrma has wide-ranging experience in operational quality control and assurance, and in Six Sigma and Lean methodologies. Her focus on service-oriented process improvement and…