SPQA uses the Baldrige Performance Excellence Framework as the basis for its award application, evaluation, scoring, and feedback methods. To apply, contact us at programs.services@spqa-va.org. We will build a custom quote for your services. Service agreements in place: Friday, October 13, 2023 The 2024 SPQA Award Guide provides details on how to complete your application….
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2023 September Spotlight
At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Beth McNamee to get her story. Why did you choose to become a Board Member for SPQA? I have…
Read More2023 August Spotlight
At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed George Yacus to get his story. Why did you choose to become a Board Member for SPQA? Our doctoral program at…
Read More2023 July Spotlight
At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Joe Boutte to get his story. Why did you decide to become a Board Member for SPQA? After supporting…
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Beth Edwards
Beth Edwards has two decades’ experience in promoting and supporting organizational excellence, process improvement, effective change management, operations planning and oversight, and staff development. Currently serving as the Senior Performance Improvement Specialist at United Network for Organ Sharing (UNOS), she is responsible for enterprise-wide internal improvement efforts and provides a monthly educational offering on improvement-related…
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SPQA Chair Letter
Happy summer! I’m proud to share the many exciting training and learning opportunities that SPQA has to offer. I encourage you to become engaged. The Baldrige Framework has been proven to improve organizational performance and provide sustainable results. Whether your organization is— large or small, service or manufacturing, education or health care, government or nonprofit,…
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September Webinar
Delivering on your Commitment to Excellence September 12, 2023 | 11:00 am to 12:00 pm (Central Time) ADD TO CALENDAR REGISTER NOW MORE INFORMATION ABOUT EVENT DESCRIPTION An organization can only achieve true excellence when all its diverse racial, ethnic, and cultural groups experience the same great results from its offerings. CultureBrokers calls this “equity.”…
Read More2023 June Spotlight
At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed David Fuller, our SPQA Treasurer to get his story. Why did you choose to become a Board Member for…
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2023 June Spotlight
At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each volunteer workforce member has a unique story to tell. In this article we have interviewed Nyrma Soffel. What interested you in becoming an Examiner with SPQA? In my current role, I don’t have…
Read More2023 May Spotlight
At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Steve Bonk to get his story. Why did you choose to become a Board Member for SPQA? Became a SPQA…
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