2022 Application Process

SPQA uses the Baldrige Performance Excellence Framework as the basis for its award application, evaluation, scoring and feedback methods. To apply, organizations will need three documents available for download:  The 2022 Award Intent to Apply must be submitted prior to application. Due: Friday, October 15, 2021  The 2022 Award Guide provides details on how to complete…

Read More

Save the Date

We want to invite you to our virtual 2021 Excellence in Extraordinary Times event coming up Friday, November 5, 2021. As we work to get back to our new “normal, high performance and the delivery of excellence continues. Come and learn from those leaders and organizations who continue to strive for excellence. Mark your Calendars!…

Read More

UNOS wins 2021 Award

SPQA is excited to announce UNOS winning the 2021 SPQA Achievement in Performance Excellence Award. We applaud them as they continue their journey toward implementing the Baldrige Performance Excellence Framework.               About the United Network for Organ Sharing (UNOS) United Network for Organ Sharing (UNOS) is the mission-driven non-profit…

Read More

ESH wins 2021 Award

Eastern State Hospital took an important step this year on its journey toward implementing the Baldrige Performance Excellence Framework by winning the 2021 SPQA Commitment to Performance Excellence Award.               As the first public mental health hospital in the United States, Eastern State Hospital traces its roots back to…

Read More

2021 SPQA Membership

Member Benefits When you become an SPQA member, you demonstrate to your customers and employees that you are committed to the SPQA mission and principles of performance excellence. Member benefits include: Demonstration of a commitment to excellence, 10% discount on all individual training, 10% discount on the Forum for Excellence, Discounted SPQA Award Program application…

Read More

The Examiner Process

Thank you for your interest in becoming a SPQA Examiner. Conducting an examination of an outside organization is the best way to learn how to apply the Baldrige Excellence Framework in your organization. The team approach focuses on the examination process and on building examiner skills in using the Framework. The 2021 Examiner Guide provides…

Read More

Education & Training

EDUCATION Overview – Baldrige Excellence Framework & SPQA: An SPQA ambassador will provide a    1-hour overview of the use of the Framework, and how SPQA may help your organization begin or expand its efforts toward organizational excellence.  Sessions are schedule at the convenience of the host organization. We request 10-day advance notice to schedule…

Read More

Pathways to Excellence

SPQA is now offering Pathways to Excellence! We’ve created four pathways in which our team can interact with your organization in order to create a platform for success. Our goal is to promote continual improvement strategies and to provide training, mentoring and recognition to organizations in pursuit of performance excellence. TIER 1: INTEREST Level Target…

Read More