2021 Quest for Excellence

Join the National Baldrige Quest Conference to learn about their best practices from the National Award winners. The conference will have both live and on-demand sessions. Also, the events will be archived for viewing after the event, so you don’t have to miss any of the action! Register Online Today

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The Examiner Process

Thank you for your interest in becoming a SPQA Examiner. Conducting an examination of an outside organization is the best way to learn how to apply the Baldrige Excellence Framework in your organization. The team approach focuses on the examination process and on building examiner skills in using the Framework. The 2021 Examiner Guide provides…

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2022 Application Process

SPQA uses the Baldrige Performance Excellence Framework as the basis for its award application, evaluation, scoring and feedback methods. To apply, organizations will need three documents available for download.  The 2021 Award Intent to Apply must be submitted prior to application. Due Oct. 15, 2021  The 2021 Award Guide provides details on how to complete your…

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Education & Training

EDUCATION Overview – Baldrige Excellence Framework & SPQA: An SPQA ambassador will provide a    1-hour overview of the use of the Framework, and how SPQA may help your organization begin or expand its efforts toward organizational excellence.  Sessions are schedule at the convenience of the host organization. We request 10-day advance notice to schedule…

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Pathways to Excellence

SPQA is now offering Pathways to Excellence! We’ve created four pathways in which our team can interact with your organization in order to create a platform for success. Our goal is to promote continual improvement strategies and to provide training, mentoring and recognition to organizations in pursuit of performance excellence. TIER 1: INTEREST Level Target…

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