Examiner of the Year

Every year the SPQA recognizes special examiners who have contributed greatly to the success of the Award Program.  This peer recognition from team members and team leadership is delivered through three special awards:  Above and Beyond Award, Rookie of the Year Award, and Examiner of the Year. The Examiner of the Year Recognition is awarded…

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Rookie of the Year

Every year the SPQA recognizes special examiners who have contributed greatly to the success of the Award Program. This peer recognition from team members and team leadership is delivered through three special awards: Above and Beyond Award, Rookie of the Year Award, and Examiner of the Year. The Rookie of the Year Recognition is awarded…

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Above & Beyond Award

Every year the SPQA recognizes special examiners who have contributed greatly to the success of the Award Program. This peer recognition from team members and team leadership is delivered through three special awards: Above and Beyond Award, Rookie of the Year Award, and Examiner of the Year. The Above and Beyond Recognition is awarded to…

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2022 Application Process

SPQA uses the Baldrige Performance Excellence Framework as the basis for its award application, evaluation, scoring and feedback methods. To apply, organizations will need three documents available for download:  The 2022 Award Intent to Apply must be submitted prior to application. Due: Friday, October 15, 2021  The 2022 Award Guide provides details on how to complete…

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UNOS wins 2021 Award

SPQA is excited to announce UNOS winning the 2021 SPQA Achievement in Performance Excellence Award. We applaud them as they continue their journey toward implementing the Baldrige Performance Excellence Framework.               About the United Network for Organ Sharing (UNOS) United Network for Organ Sharing (UNOS) is the mission-driven non-profit…

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ESH wins 2021 Award

Eastern State Hospital took an important step this year on its journey toward implementing the Baldrige Performance Excellence Framework by winning the 2021 SPQA Commitment to Performance Excellence Award.               As the first public mental health hospital in the United States, Eastern State Hospital traces its roots back to…

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2021 SPQA Membership

Member Benefits When you become an SPQA member, you demonstrate to your customers and employees that you are committed to the SPQA mission and principles of performance excellence. Member benefits include: Demonstration of a commitment to excellence, 10% discount on all individual training, 10% discount on the Forum for Excellence, Discounted SPQA Award Program application…

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The Examiner Process

Thank you for your interest in becoming a SPQA Examiner. Conducting an examination of an outside organization is the best way to learn how to apply the Baldrige Excellence Framework in your organization. The team approach focuses on the examination process and on building examiner skills in using the Framework. The 2021 Examiner Guide provides…

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Education & Training

EDUCATION Overview – Baldrige Excellence Framework & SPQA: An SPQA ambassador will provide a    1-hour overview of the use of the Framework, and how SPQA may help your organization begin or expand its efforts toward organizational excellence.  Sessions are schedule at the convenience of the host organization. We request 10-day advance notice to schedule…

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