Training Opportunity

From fuzzy ideas to focused results: Strategic planning to filter out noise and drive progress Wednesday, June 15, 2022 │                    12:00 pm to 1:00 pm (Central Time) ADD TO CALENDAR REGISTER NOW DESCRIPTION Have you struggled with strategic plans full of grand ideas that never get…

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Volunteer Spotlight

At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Jim Spengler, our Chair, to get his story. Why did you choose to become a Board Member for SPQA? …

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James Spengler

James (Jim) Spengler is currently employed by The Recreation, Parks and Cultural Activities Department (RPCA) in Alexandria, Virginia. Their mission is to create meaningful experiences through public space, cultural activities, and programming. Working as the Director of the Office of Organizational Excellence, they combine the offices of Organizational Effectiveness, Performance Analytics, and Internal Audit to…

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Organization Recognition

Participating in a Self-Assessment and receiving feedback from an Examiner team is the start of any organization’s improvement journey using the Baldrige Framework for Improvement. At the SPQA this program is called “DISCOVERY”. This year, the Educational Employee’s Supplementary Retirement System of Fairfax County (ERFC) submitted their Discovery Self-Assessment. They clearly have recognized the benefit…

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April Schmidt

April Schmidt is zealous about helping organizations perform at their highest potential. Her career began in healthcare as a Medical Social Worker with an expertise in geriatrics, having work experience in: Skilled Nursing Facility, Homecare, Hospice & Palliative Care, Health Insurance and Aging Continuum. April learned about the value and importance of working as an…

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2021 Examiner of the Year

Every year the SPQA recognizes special examiners who have contributed greatly to the success of the Award Program.  This peer recognition from team members and team leadership is delivered through three special awards:  Above and Beyond Award, Rookie of the Year Award, and Examiner of the Year. The Examiner of the Year recognition is awarded…

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2021 Rookie of the Year

Every year the SPQA recognizes special examiners who have contributed greatly to the success of the Award Program. This peer recognition from team members and team leadership is delivered through three special awards: Above and Beyond Award, Rookie of the Year Award, and Examiner of the Year. The Rookie of the Year recognition is awarded…

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2021 Above & Beyond Award

Every year the SPQA recognizes special examiners who have contributed greatly to the success of the Award Program. This peer recognition from team members and team leadership is delivered through three special awards: Above and Beyond Award, Rookie of the Year Award, and Examiner of the Year. The Above and Beyond recognition is awarded to…

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2022 Application Process

SPQA uses the Baldrige Performance Excellence Framework as the basis for its award application, evaluation, scoring and feedback methods. To apply, organizations will need three documents available for download:  The 2022 Award Intent to Apply must be submitted prior to application. Due: Friday, October 15, 2021  The 2022 Award Guide provides details on how to complete…

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UNOS wins 2021 Award

SPQA is excited to announce UNOS winning the 2021 SPQA Achievement in Performance Excellence Award. We applaud them as they continue their journey toward implementing the Baldrige Performance Excellence Framework.               About the United Network for Organ Sharing (UNOS) United Network for Organ Sharing (UNOS) is the mission-driven non-profit…

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