Operationalizing Equity June 6, 2023| 11:00 am to 12:00 pm (Central Time) ADD TO CALENDAR REGISTER NOW MORE INFORMATION ABOUT EVENT DESCRIPTION CultureBrokers defines equity as “results that do not differ by race, ethnicity, culture, and other meaningful differences.” Interpreted in this way, equity moves from an abstract and amorphous concept toward a practical,…
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2023 May Spotlight
At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Steve Bonk to get his story. Why did you choose to become a Board Member for SPQA? Became a SPQA…
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2023 May Spotlight
At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each volunteer workforce member has a unique story to tell. In this article we have interviewed José Perez Martínez. What interested you in becoming an Examiner with SPQA? Wanting to learn about organizations choosing…
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2022 Above & Beyond Award
Every year the SPQA recognizes special examiners who have contributed greatly to the success of the Award Program. This peer recognition from team members and team leadership is delivered through three special awards: Above and Beyond Award, Rookie of the Year Award, and Examiner of the Year. The Above and Beyond recognition is awarded to…
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September Webinar
Delivering on your Commitment to Excellence September 12, 2023 | 11:00 am to 12:00 pm (Central Time) ADD TO CALENDAR REGISTER NOW MORE INFORMATION ABOUT EVENT DESCRIPTION An organization can only achieve true excellence when all its diverse racial, ethnic, and cultural groups experience the same great results from its offerings. CultureBrokers calls this “equity.”…
Read More2023 April Spotlight
At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each volunteer workforce member has a unique story to tell. In this article we have interviewed Harold Hanson. What interested you in becoming an Examiner with SPQA? I appreciate working with multidisciplinary teams observing…
Read More2023 April Spotlight
At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Mary Redd-Clary, PhD., our SPQA Secretary to get her story. Why did you choose to become a Board Member…
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Nyrma Soffel
Nyrma Soffel, Office Manager for the City of Harrisonburg’s Department of Community Development, is at the center of customer services related to development and building projects that come to City Hall. Nyrma has wide-ranging experience in operational quality control and assurance, and in Six Sigma and Lean methodologies. Her focus on service-oriented process improvement and…
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James Spengler
James (Jim) Spengler is currently employed by The Recreation, Parks and Cultural Activities Department (RPCA) in Alexandria, Virginia. Their mission is to create meaningful experiences through public space, cultural activities, and programming. Operating responsibilities cover public parks, medians and rights-of-way, urban forestry, outdoor areas at public schools, indoor and outdoor swimming pools, and a city…
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April Schmidt
April Schmidt is zealous about helping organizations perform at their highest potential. Her career began in healthcare as a Medical Social Worker with an expertise in geriatrics, having work experience in: Skilled Nursing Facility, Homecare, Hospice & Palliative Care, Health Insurance and Aging Continuum. April learned about the value and importance of working as an…
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