Joe Sprangel

Dr. Joe Sprangel is an associate professor of business at Mary Baldwin University. He is also the founder and principal consultant of Emmanuel Strategic Sustainability.  He blends his academic and industry backgrounds to redefine the role of manufacturing — to an industry that efficiently and effectively balances environmental, financial, and social success that leads to…

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August Volunteer Spotlight

At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each volunteer workforce member has a unique story to tell. In this article we have interviewed Henri Haskell, our former Vice-Chair for Operations. What interested you in becoming an Examiner with SPQA?  Have always…

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September Training Opportunity

Using a systematic leadership system to cultivate continuous improvement and agility Wednesday, September 14, 2022 │                12:00 pm to 1:00 pm (Central Time) ADD TO CALENDAR REGISTER NOW DESCRIPTION Hear how GBMC HealthCare implemented the Baldrige criteria to accelerate progress towards its vision and see the results.  GBMC…

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June Training Opportunity

From fuzzy ideas to focused results: Strategic planning to filter out noise and drive progress Wednesday, June 15, 2022 │                    12:00 pm to 1:00 pm (Central Time) ADD TO CALENDAR REGISTER NOW DESCRIPTION Have you struggled with strategic plans full of grand ideas that never get…

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May Volunteer Spotlight

At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Jim Spengler, our Chair, to get his story. Why did you choose to become a Board Member for SPQA? …

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James Spengler

James (Jim) Spengler is currently employed by The Recreation, Parks and Cultural Activities Department (RPCA) in Alexandria, Virginia. Their mission is to create meaningful experiences through public space, cultural activities, and programming. Working as the Director of the Office of Organizational Excellence, they combine the offices of Organizational Effectiveness, Performance Analytics, and Internal Audit to…

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Organization Recognition

Participating in a Self-Assessment and receiving feedback from an Examiner team is the start of any organization’s improvement journey using the Baldrige Framework for Improvement. At the SPQA this program is called “DISCOVERY”. This year, the Educational Employee’s Supplementary Retirement System of Fairfax County (ERFC) submitted their Discovery Self-Assessment. They clearly have recognized the benefit…

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April Schmidt

April Schmidt is zealous about helping organizations perform at their highest potential. Her career began in healthcare as a Medical Social Worker with an expertise in geriatrics, having work experience in: Skilled Nursing Facility, Homecare, Hospice & Palliative Care, Health Insurance and Aging Continuum. April learned about the value and importance of working as an…

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2021 Examiner of the Year

Every year the SPQA recognizes special examiners who have contributed greatly to the success of the Award Program.  This peer recognition from team members and team leadership is delivered through three special awards:  Above and Beyond Award, Rookie of the Year Award, and Examiner of the Year. The Examiner of the Year recognition is awarded…

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2021 Rookie of the Year

Every year the SPQA recognizes special examiners who have contributed greatly to the success of the Award Program. This peer recognition from team members and team leadership is delivered through three special awards: Above and Beyond Award, Rookie of the Year Award, and Examiner of the Year. The Rookie of the Year recognition is awarded…

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