2023 Awards

Eastern State Hospital (ESH) & Educational Employee’s Supplementary Retirement System of Fairfax County (ERFC) Thank you to our 2023 award honorees, Eastern State Hospital (ESH) and the Educational Employee’s Supplementary Retirement System of Fairfax County (ERFC). Their dedication to relentless advancement has set a benchmark in delivering superior service to customers, stakeholders, and employees alike….

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2024 February Spotlight

Kim Humphrey At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Kim Humphrey to get her story. Why did you choose to become a Board Member for SPQA? …

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SPQA Chair Letter

Board Chair Message 1/16/2024 Since 1983, the US Senate Productivity and Quality Award (SPQA) has been recognizing organizations for outstanding performance. The Medallion of Excellence was awarded in 1983 to Norfolk Naval Shipyard, Portsmouth, VA and to Philip Morris USA, Richmond, VA. The enduring testimony is that organizations want to improve using a disciplined approach….

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Become an Examiner

Apply to work alongside dedicated others from a variety of sectors and positions to help improve the economic engine of the region one organization at a time. Apply to become a member of the 2024 Board of Examiners and immerse yourself in this proven methodology. More details are available in the downloadable SPQA Examiner Guide…

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2024 Application Process

SPQA uses the Baldrige Performance Excellence Framework as the basis for its award application, evaluation, scoring, and feedback methods. To apply, contact us at programs.services@spqa-va.org. We will build a custom quote for your services.  Service agreements in place: Friday, October 13, 2023  The 2024 SPQA Award Guide provides details on how to complete your application….

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2023 September Spotlight

Beth McNamee At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Beth McNamee to get her story. Why did you choose to become a Board Member for SPQA? …

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2023 August Spotlight

George Yacus At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed George Yacus to get his story. Why did you choose to become a Board Member for SPQA?  Our doctoral…

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2023 July Spotlight

Joe Boutte At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Joe Boutte  to get his story. Why did you choose to become a Board Member for SPQA?…

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Beth Edwards

Beth Edwards has two decades’ experience in promoting and supporting organizational excellence, process improvement, effective change management, operations planning and oversight, and staff development. Currently serving as the Senior Performance Improvement Specialist at United Network for Organ Sharing (UNOS), she is responsible for enterprise-wide internal improvement efforts and provides a monthly educational offering on improvement-related…

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SPQA Chair Letter

Happy summer! Board Chair Message 6/26/2023 I’m proud to share the many exciting training and learning opportunities that SPQA has to offer. I encourage you to become engaged. The Baldrige Framework has been proven to improve organizational performance and provide sustainable results. Whether your organization is— large or small, service or manufacturing, education or health…

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