Joni Mixon

Joni Mixon is a Senior Program Analyst with the Improvement and Compliance Service (ICS), a Service office under the National Cemetery Administration (NCA), which falls under the Department of Veterans Affairs (VA). Improvement and Compliance Service provides assessment, analysis, and advice to enhance NCA accountability and provide assurance to Veterans and their families. ICS’s vision is to become a model of excellence by being data-driven, customer focused, and systems oriented. Joni is responsible for leading and providing organizational assessment and improvement site visits to VA National Cemeteries across the United States. She has been with NCA for 5.5 years.

Prior to coming to NCA, Joni worked under the Veteran’s Health Administration (VHA) for 13 years, with a total of 18.5 years with the Department of Veterans Affairs.

Joni graduated with a Bachelor’s Degree in Health Services Administration and a Master’s Degree in Health Sciences from the University of Central Florida in Orlando, Florida.

Joni has served as an SPQA Baldrige Examiner in Virginia for 4 years and was recognized as the Rookie Examiner of the Year in 2021.