Join the National Baldrige Quest Conference to learn about their best practices from the National Award winners. The conference will have both live and on-demand sessions. Also, the events will be archived for viewing after the event, so you don’t have to miss any of the action! Register Online Today
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Join Us in Discovery
Start your SPQA Journey with our Discovery Program SPQA’s Discovery program is a partnership between SPQA and your organization. We will be with you every step of the way as you learn and apply Baldrige criteria to your organization and complete an application. The documents below can help you decide whether Discovery is right for…
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The Examiner Process
Thank you for your interest in becoming a SPQA Examiner. Conducting an examination of an outside organization is the best way to learn how to apply the Baldrige Excellence Framework in your organization. The team approach focuses on the examination process and on building examiner skills in using the Framework. The 2021 Examiner Guide provides…
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2022 Application Process
SPQA uses the Baldrige Performance Excellence Framework as the basis for its award application, evaluation, scoring and feedback methods. To apply, organizations will need three documents available for download. The 2021 Award Intent to Apply must be submitted prior to application. Due Oct. 15, 2021 The 2021 Award Guide provides details on how to complete your…
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VHHA wins 2020 Award
The Virginia Hospital & Healthcare Association (VHHA) took an important step this year on its journey toward implementing the Baldrige Performance Excellence Framework by winning the 2020 SPQA Progress in Performance Excellence Award. VHHA began its work with SPQA in 2018 and was recognized for completing the Self Discovery process during the 2019 award cycle…
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FFD wins 2020 Award
The Federal Facilities Division (FFD) has been awarded Virginia SPQA’s prestigious Achievement in Performance Excellence Award. This distinction greatly contributes to FFD’s reputation and builds upon its vision to earn the unquestioned reputation of being the best-in-class facilities management organization. The Division’s mission is to preserve the institution of the Pentagon and cultivate an inspired…
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COVID-19 Effects
We are doing our part to keep COVID-19 from spreading. We have cancelled face-to-face training and events indefinitely and are creating virtual training and a virtual Forum for delivery November, 2020. We are learning right along with you and working hard to ensure continued rigor and integrity of our SPQA programs. The impact on our…
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Education & Training
EDUCATION Overview – Baldrige Excellence Framework & SPQA: An SPQA ambassador will provide a 1-hour overview of the use of the Framework, and how SPQA may help your organization begin or expand its efforts toward organizational excellence. Sessions are schedule at the convenience of the host organization. We request 10-day advance notice to schedule…
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Our Board of Examiners
Below are the names of the individuals who sacrificed time and family to review and provide helpful feedback to the organizations that submitted an application for the Senate Productivity and Quality Award. These persons comprise the esteemed membership of our Board of Examiners. We post their names here in recognition of the significant investment in…
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Workshops, coming soon!
Baldrige Excellence Framework Workshops: These sessions provide an introduction to the Baldrige Excellence Framework, concepts and Criteria. Using the Case Study of a fictitious organization, the training includes large group discussion, and small group exercises to help participants learn or expand their understanding of the Criteria and how it may assist their individual or organizational…
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