At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each volunteer workforce member has a unique story to tell. In this article we have interviewed Henri Haskell, our former Vice-Chair for Operations. What interested you in becoming an Examiner with SPQA? Have always…
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September Training Opportunity
Using a systematic leadership system to cultivate continuous improvement and agility Wednesday, September 14, 2022 │ 12:00 pm to 1:00 pm (Central Time) ADD TO CALENDAR REGISTER NOW DESCRIPTION Hear how GBMC HealthCare implemented the Baldrige criteria to accelerate progress towards its vision and see the results. GBMC…
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Our Board of Examiners
Below are the names of the individuals who sacrificed time and family to review and provide helpful feedback to the organizations that submitted an application for the Senate Productivity and Quality Award. These persons comprise the esteemed membership of our Board of Examiners. We post their names here in recognition of the significant investment in…
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June Training Opportunity
From fuzzy ideas to focused results: Strategic planning to filter out noise and drive progress Wednesday, June 15, 2022 │ 12:00 pm to 1:00 pm (Central Time) ADD TO CALENDAR REGISTER NOW DESCRIPTION Have you struggled with strategic plans full of grand ideas that never get…
Read MoreMay Volunteer Spotlight
At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Jim Spengler, our Chair, to get his story. Why did you choose to become a Board Member for SPQA? …
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Baldrige for Beginners
In this Introductory course, SPQA offers an opportunity for individuals and organizations to learn the foundations of the Baldrige Excellence Framework using the Baldrige Excellence Builder to help achieve long-term success. The Baldrige Performance Excellence Framework is a national model for performance excellence. Through questions, the Framework guides organizations to a systemic and integrated perspective…
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Organization Recognition
Participating in a Self-Assessment and receiving feedback from an Examiner team is the start of any organization’s improvement journey using the Baldrige Framework for Improvement. At the SPQA this program is called “DISCOVERY”. This year, the Educational Employee’s Supplementary Retirement System of Fairfax County (ERFC) submitted their Discovery Self-Assessment. They clearly have recognized the benefit…
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UNOS wins 2021 Award
SPQA is excited to announce UNOS winning the 2021 SPQA Achievement in Performance Excellence Award. We applaud them as they continue their journey toward implementing the Baldrige Performance Excellence Framework. About the United Network for Organ Sharing (UNOS) United Network for Organ Sharing (UNOS) is the mission-driven non-profit…
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ESH wins 2021 Award
Eastern State Hospital took an important step this year on its journey toward implementing the Baldrige Performance Excellence Framework by winning the 2021 SPQA Commitment to Performance Excellence Award. As the first public mental health hospital in the United States, Eastern State Hospital traces its roots back to…
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2021 SPQA Membership
Member Benefits When you become an SPQA member, you demonstrate to your customers and employees that you are committed to the SPQA mission and principles of performance excellence. Member benefits include: Demonstration of a commitment to excellence, 10% discount on all individual training, 10% discount on the Forum for Excellence, Discounted SPQA Award Program application…
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