Making Excellence Routine: The Role of the BPR in a High-Performance System. Date & Time: Jun 26, 2025 01:00 PM in Eastern Time (US and Canada) Excellence is not a one-time achievement—it’s a habit built through disciplined, transparent processes. This session dives into how a well-executed Business Plan Review (BPR) becomes the engine of a high-performance system….
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SPQA Chair Letter
The Benefits of the United States Senate Productivity and Quality Award Pathways to Excellence Program: The United States Senate Productivity and Quality Award (SPQA) Pathways to Excellence Program is a prestigious initiative designed to support organizations in their journey toward achieving operational excellence. Drawing inspiration from the Malcolm Baldrige National Quality Award framework, the program…
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2025 Eastern State Hospital Award
The Achievement in Performance Excellence Award is one of the highest honors bestowed by the SPQA program, recognizing organizations that demonstrate exemplary leadership, a strong commitment to continuous improvement, and a focus on delivering outstanding results. Congratulations to our 2025 award honoree, Eastern State Hospital (ESH). Their dedication to relentless advancement has set a benchmark…
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Performance Excellence
In this Introductory course, SPQA offers an opportunity for individuals and organizations to learn the foundations of performance excellence. The program is based on the Baldrige Excellence Framework. The Excellence Framework is a national model for organizational performance improvement. Through questions, the Framework guides organizations to a systemic and integrated perspective of an organization’s process. Process improvement…
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Pathways to Excellence
The Pathways to Excellence Program serves as a valuable resource for organizations seeking to enhance their performance and achieve excellence in their operations. Our structured framework, tiered assessment process, and emphasis on continuous improvement, the program helps organizations at all levels drive positive change and deliver greater value to their stakeholders. Our program is a…
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Kindness at Work Pays Off
Excellence involves many aspects of human interaction. Kindness is a valuable attribute and characteristic in high performance organizations. It may not be an item to check off in a process or task, but it is foundational to positive outcomes for organizations. As this article highlights, “Kindness is good for everyone.” Kindness at work fosters a…
Read More2024 VHHA Award
The Achievement in Performance Excellence Award is one of the highest honors bestowed by the SPQA program, recognizing organizations that demonstrate exemplary leadership, a strong commitment to continuous improvement, and a focus on delivering outstanding results. In the 2024, Pathways to Excellence Award Cycle, VHHA is recognized due to its unwavering dedication to advancing healthcare…
Read More2023 Awards
Eastern State Hospital (ESH) & Educational Employee’s Supplementary Retirement System of Fairfax County (ERFC) Thank you to our 2023 award honorees, Eastern State Hospital (ESH) and the Educational Employee’s Supplementary Retirement System of Fairfax County (ERFC). Their dedication to relentless advancement has set a benchmark in delivering superior service to customers, stakeholders, and employees alike….
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UNOS wins 2021 Award
SPQA is excited to announce UNOS winning the 2021 SPQA Achievement in Performance Excellence Award. We applaud them as they continue their journey toward implementing the Baldrige Performance Excellence Framework. About the United Network for Organ Sharing (UNOS)United Network for Organ Sharing (UNOS) is the mission-driven non-profit serving as the nation’s transplant system under contract…
Read MoreFFD wins 2022 Award
The Federal Facilities Division (FFD) has been awarded Virginia SPQA’s prestigious Achievement in Performance Excellence Award. This distinction greatly contributes to FFD’s reputation and builds upon its vision to earn the unquestioned reputation of being the best-in-class facilities management organization. The Division’s mission is to preserve the institution of the Pentagon and cultivate an inspired…
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