2021 Examiner Recruiting

Thank you for your interest in becoming a SPQA Examiner. Conducting an examination of an outside organization is the best way to learn how to apply the Baldrige Excellence Framework in your organization. The team approach focuses on the examination process and on building examiner skills in using the Framework. The 2021 Examiner Guide provides…

Read More

Application Opening for Award

SPQA uses the Baldrige Performance Excellence Framework as the basis for its award application, evaluation, scoring and feedback methods. To apply, organizations will need three documents available for download.  The 2021 Award Intent to Apply must be submitted prior to application. Due Oct. 16, 2020  The 2021 Award Guide provides details on how to complete your…

Read More

Excellence in Extraordinary Times

Please join us on Wednesday, November 18th, 2020 for our virtual forum to learn from organizations that have leveraged the Baldrige Framework to improve their organization. The SPQA will be recognizing its 2020 Award Recipients and Board of Examiners. Keynote speakers include: National Baldrige Recognition Winners such as Howard Community College from Maryland and The Center…

Read More

2020 Virtual Criteria Training

Virtual Workshop – INTRODUCTION TO THE BALDRIGE PERFORMANCE EXCELLENCE FRAMEWORK & CRITERIA Four sequential virtual sessions: Session 1. November,  3rd  ► 3:00 PM – 5:00 PM, Welcome Orientation: review pre-work and overview of Baldrige Criteria Session 2. November,  5th  ► 3:00 PM – 5:00 PM Session 3. November, 10th ► 3:00 PM – 5:00 PM…

Read More

Resilience, Agility & Innovation

Register now for the interactive, live virtual 2020 Baldrige Fall Conference hosted by the Wisconsin and Michigan Baldrige programs.  The Oct 21-22 conference features national Malcolm Baldrige Quality Award winners, workshops, and a virtual happy hour. Registration, speakers, session, and workshop details are available here. Capitalize on the experiences of others and learn from the…

Read More

2021 Award Cycle

SPQA continues to be invested in assisting you in reaching your organization’s goals! Here are some important events that are coming up soon in 2020: Letter of Intent – Early October; Award Application Due – Mid January; Site Visits – May; Notification of Award – June; Recognition (Forum) – November  

Read More

VHHA wins 2020 Award

The Virginia Hospital & Healthcare Association (VHHA) took an important step this year on its journey toward implementing the Baldrige Performance Excellence Framework by winning the 2020 SPQA Progress in Performance Excellence Award. VHHA began its work with SPQA in 2018 and was recognized for completing the Self Discovery process during the 2019 award cycle…

Read More

FFD wins 2020 Award

The Federal Facilities Division (FFD) has been awarded Virginia SPQA’s prestigious Achievement in Performance Excellence Award. This distinction greatly contributes to FFD’s reputation and builds upon its vision to earn the unquestioned reputation of being the best-in-class facilities management organization. The Division’s mission is to preserve the institution of the Pentagon and cultivate an inspired…

Read More

COVID-19 Effects

We are doing our part to keep COVID-19 from spreading. We have cancelled face-to-face training and events indefinitely and are creating virtual training and a virtual Forum for delivery November, 2020. We are learning right along with you and working hard to ensure continued rigor and integrity of our SPQA programs. The impact on our…

Read More

Education & Training

EDUCATION Overview – Baldrige Excellence Framework & SPQA: An SPQA ambassador will provide a    1-hour overview of the use of the Framework, and how SPQA may help your organization begin or expand its efforts toward organizational excellence.  Sessions are schedule at the convenience of the host organization. We request 10-day advance notice to schedule…

Read More