We teach you how to use the Baldrige Framework and Criteria to help your organization be competitive and achieve long-term success. Are you a process improvement professional or an organizational leader in search of structures and processes that incorporate improvement initiatives in the areas of risk, innovation, strategy, quality, process improvement, efficiency, customer and workforce…
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SPQA Programs, Services and Costs
Is your organization seeking more effective and efficient ways to achieve excellent results? The United States Senate Productivity and Quality Award (SPQA) for Virginia and Washington, DC, can help. SPQA is affiliated with the national Baldrige Performance Excellence Program (BPEP) and conducts training and workshops on the Baldrige Framework to help organizations in their…
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Baldrige 2019 Fall Conference – Oct 24 and 25, Nashville, TN
SPQA is co-hosting the Baldrige 2019 Fall Conference, Tune Into Excellence, along with other regional state organizations. It will be held October 24 and 25 at the Gaylord Opryland Resort and Convention Center in Nashville, TN. We have designed a quality program that features the winners of the 2018 Malcolm Baldrige National Quality Award. Mark…
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Register Now for the April 10 Baldrige 101 Training
Baldrige 101: Introduction to the Baldrige Framework, is a one-day case-study based workshop where participants become familiar with the basics of the Framework—its Core Values, the Criteria, guidelines for evaluating processes and results, and an introduction to applying the Framework in an organization. Training is led by experienced members of the SPQA and Baldrige communities….
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Focus on the Baldrige Board of Overseers: Pat Greco
Repost from NIST 01/09/2018 In an ongoing blog series, we will be interviewing members of the Board of Overseers. In the interviews, they share their insights and perspectives on their experiences, on the Baldrige Program and its products and services, and on the Baldrige approach to organizational improvement. Following is an interview of Pat Greco, Ph.D.,…
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Small Businesses Double Down on Performance Excellence and Business Growth
Six small businesses selected to expand their opportunities to grow their companies, enhance their customer service and contribute to Virginia’s economy.
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