2021 SPQA Membership

Member Benefits When you become an SPQA member, you demonstrate to your customers and employees that you are committed to the SPQA mission and principles of performance excellence. Member benefits include: Demonstration of a commitment to excellence, 10% discount on all individual training, 10% discount on the Forum for Excellence, Discounted SPQA Award Program application…

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Executive Director Recruitment

The Virginia SPQA is looking for a VOLUNTEER Executive Director. This position will be for a one-year term, with a three-year renewable option at the discretion of the SPQA Board. *Applications accepted through May 31, 2021. As a SPQA Executive Director, you will: Serve as the main point of contact for customers, sponsors, and key…

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2021 Quest for Excellence

Join the National Baldrige Quest Conference to learn about their best practices from the National Award winners. The conference will have both live and on-demand sessions. Also, the events will be archived for viewing after the event, so you don’t have to miss any of the action! Register Online Today

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Join Us in Discovery

Start your SPQA Journey with our Discovery Program SPQA’s Discovery program is a partnership between SPQA and your organization. We will be with you every step of the way as you learn and apply Baldrige criteria to your organization and complete an application. The documents below can help you decide whether Discovery is right for…

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The Examiner Process

Thank you for your interest in becoming a SPQA Examiner. Conducting an examination of an outside organization is the best way to learn how to apply the Baldrige Excellence Framework in your organization. The team approach focuses on the examination process and on building examiner skills in using the Framework. The 2021 Examiner Guide provides…

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2022 Application Process

SPQA uses the Baldrige Performance Excellence Framework as the basis for its award application, evaluation, scoring and feedback methods. To apply, organizations will need three documents available for download.  The 2021 Award Intent to Apply must be submitted prior to application. Due Oct. 15, 2021  The 2021 Award Guide provides details on how to complete your…

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VHHA wins 2020 Award

The Virginia Hospital & Healthcare Association (VHHA) took an important step this year on its journey toward implementing the Baldrige Performance Excellence Framework by winning the 2020 SPQA Progress in Performance Excellence Award. VHHA began its work with SPQA in 2018 and was recognized for completing the Self Discovery process during the 2019 award cycle…

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FFD wins 2020 Award

The Federal Facilities Division (FFD) has been awarded Virginia SPQA’s prestigious Achievement in Performance Excellence Award. This distinction greatly contributes to FFD’s reputation and builds upon its vision to earn the unquestioned reputation of being the best-in-class facilities management organization. The Division’s mission is to preserve the institution of the Pentagon and cultivate an inspired…

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COVID-19 Effects

We are doing our part to keep COVID-19 from spreading. We have cancelled face-to-face training and events indefinitely and are creating virtual training and a virtual Forum for delivery November, 2020. We are learning right along with you and working hard to ensure continued rigor and integrity of our SPQA programs. The impact on our…

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Education & Training

EDUCATION Overview – Baldrige Excellence Framework & SPQA: An SPQA ambassador will provide a    1-hour overview of the use of the Framework, and how SPQA may help your organization begin or expand its efforts toward organizational excellence.  Sessions are schedule at the convenience of the host organization. We request 10-day advance notice to schedule…

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