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Trust in Senior Leadership: Insights from Baldrige   Trust is one of the most valuable assets a senior leadership team can possess. Recent industry research continues to demonstrate that organizational performance, employee engagement, and stakeholder confidence are directly influenced by the degree of trust employees place in leadership. A 2025 DDI global survey of 13,000 leaders…

Organizations pursuing excellence do not follow a single path. They learn, assess, improve, and mature over time. That is where the Baldrige Performance Excellence Program, Senate Productivity and Quality Award (SPQA), and AME Excellence Award align so well. Each program approaches excellence from a different perspective, but they share a common foundation: strong leadership, engaged…

Set against the vibrant backdrop of New Orleans, Louisiana, the 2026 Baldrige Conference will take place from October 12-13, 2026, under the theme “The Rhythm of Excellence.” Co-hosted by The Alliance for Performance Excellence and Communities of Resilience & Excellence, this two-day event is the premier gathering for leaders and professionals committed to building high-performing…

WASHINGTON, D.C., August 13, 2026 — The Foundation for the Malcolm Baldrige National Quality Award, known as the Baldrige Foundation, today released the 2026 Baldrige Excellence Framework® for Business, Nonprofit, and Government organizations. The new edition, developed in close partnership with and under the oversight of the Baldrige Program at the National Institute of Standards and Technology…

Kim Humphrey, SPQA Vice-Chair Strategy In today’s rapidly changing environment, organizations face increasing pressure to improve performance, engage their workforce, satisfy customers, and remain competitive. While many leaders search for the next tool or methodology, one of the most valuable resources for achieving organizational excellence is already embedded within the Baldrige Excellence Framework: the Organizational…

Two U.S. organizations will receive the 2025 Malcolm Baldrige National Quality Award, the nation’s only presidential honor recognizing performance excellence. The award, based on the Baldrige Excellence Framework and administered by the National Institute of Standards and Technology, highlights organizations that focus on organizational resilience and demonstrate strong, systematic approaches to achieving and sustaining high performance. Nor Lea Hospital…

Advancing Performance Excellence In this follow-up to the Introduction course, SPQA offers experience-based learning to apply key performance excellence principles. The program is focused on the systems thinking value of the Baldrige Framework and how this creates a differentiation with other improvement models. Content focuses on the learning, integration, and relevance dimensions of organizational maturity…

Foundations of Performance Excellence In this Introductory course, SPQA offers an opportunity for individuals and organizations to learn the foundations of performance excellence. The program is based on the Baldrige Excellence Framework. The Excellence Framework is a national model for organizational performance improvement. Through questions, the Framework guides organizations to a systemic and integrated perspective of…