2025 Eastern State Hospital Award

The Achievement in Performance Excellence Award is one of the highest honors bestowed by the SPQA program, recognizing organizations that demonstrate exemplary leadership, a strong commitment to continuous improvement, and a focus on delivering outstanding results. Congratulations to our 2025 award honoree, Eastern State Hospital (ESH). Their dedication to relentless advancement has set a benchmark…

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Kindness at Work Pays Off

Excellence involves many aspects of human interaction. Kindness is a valuable attribute and characteristic in high performance organizations. It may not be an item to check off in a process or task, but it is foundational to positive outcomes for organizations. As this article highlights, “Kindness is good for everyone.” Kindness at work fosters a…

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