Participating in a Self-Assessment and receiving feedback from an Examiner team is the start of any organization’s improvement journey using the Baldrige Framework for Improvement. At the SPQA this program is called “DISCOVERY”. This year, the Educational Employee’s Supplementary Retirement System of Fairfax County (ERFC) submitted their Discovery Self-Assessment. They clearly have recognized the benefit…
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Join Us in Discovery
Start your SPQA Journey with our Discovery Program SPQA’s Discovery program is a partnership between SPQA and your organization. We will be with you every step of the way as you learn and apply Baldrige criteria to your organization and complete an application. The documents below can help you decide whether Discovery is right for…
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Pathways to Excellence
SPQA is now offering Pathways to Excellence! We’ve created four pathways in which our team can interact with your organization in order to create a platform for success. Our goal is to promote continual improvement strategies and to provide training, mentoring and recognition to organizations in pursuit of performance excellence. TIER 1: INTEREST Level Target…
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Programs, Services and Costs
Is your organization seeking more effective and efficient ways to achieve excellent results? SPQA can help. SPQA is affiliated with the national Baldrige Performance Excellence Program (BPEP) and conducts training and workshops on the Baldrige Criteria and Framework to help organizations in their improvement efforts. The Baldrige Framework is used by organizations of all sizes,…
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Discovery or Award?
Some organizations question which program would be best for them? The answer depends on where they are in their journey to performance excellence. Organizations should consider: where the organization is today relative to addressing the full range of the Baldrige Excellence Framework, and how much time the organization is willing to invest relative to the quality…
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