Discovery or Award?

Some organizations question which program would be best for them? The answer depends on where they are in their journey to performance excellence. Organizations should consider:

  1. where the organization is today relative to addressing the full range of the Baldrige Excellence Framework, and
  2. how much time the organization is willing to invest relative to the quality of feedback it gets. Participation in the Award Program almost always provides a richer experience and perhaps an SPQA Medallion, but only if the organization is ready and willing to invest the time.