OTW Cohort Resources

The 2019 3rd OTW Cohort is using several resources to help drive their organizational excellence journey. It begins with a survey of leadership, which helps establish a baseline and begins to identify possible areas of improvement. This is followed by the SPQA Discovery process, which deepens understanding and provides assessment information necessary to develop improvement…

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Discovery or Award?

Some organizations question which program would be best for them? The answer depends on where they are in their journey to performance excellence. Organizations should consider: where the organization is┬átoday relative to addressing the full range of the Baldrige Excellence Framework, and how much time the organization is willing to invest relative to the quality…

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Baldrige Cybersecurity Excellence Builder

“The Baldrige Cybersecurity Excellence Builder […] is a self-assessment tool to help organizations better understand the effectiveness of their cybersecurity risk management efforts and identify improvement opportunities in the context of their overall organizational performance. This self-assessment tool blends organizational assessment approaches from the Baldrige Performance Excellence Program (BPEP) with the concepts and principles of…

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American Society for Quality

The American Society for Quality (ASQ) has been the leading membership-based quality improvement organization in the U.S. for more than 50 years. Its members have initiated most of the quality methods used throughout the world, including statistical process control, quality cost measurement and control, total quality management, failure analysis, and zero defects. The site offers…

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Forum Speaker – Bob Fangmeyer

I am Bob, Director of the Baldrige Performance Excellence Program. I have been with Baldrige since 1997 serving on many of the teams in the office in many different roles. Before becoming the Deputy Director in late 2011, I served on the Management Team. Prior to that, I served as Team Leader on the former…

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