Discovery or Award?

Some organizations question which program would be best for them? The answer depends on where they are in their journey to performance excellence. Organizations should consider: where the organization is today relative to addressing the full range of the Baldrige Excellence Framework, and how much time the organization is willing to invest relative to the quality…

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Baldrige Cybersecurity Excellence Builder

“The Baldrige Cybersecurity Excellence Builder […] is a self-assessment tool to help organizations better understand the effectiveness of their cybersecurity risk management efforts and identify improvement opportunities in the context of their overall organizational performance. This self-assessment tool blends organizational assessment approaches from the Baldrige Performance Excellence Program (BPEP) with the concepts and principles of…

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American Society for Quality

The American Society for Quality (ASQ) has been the leading membership-based quality improvement organization in the U.S. for more than 50 years. Its members have initiated most of the quality methods used throughout the world, including statistical process control, quality cost measurement and control, total quality management, failure analysis, and zero defects. The site offers…

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Forum Speaker – Bob Fangmeyer

I am Bob, Director of the Baldrige Performance Excellence Program. I have been with Baldrige since 1997 serving on many of the teams in the office in many different roles. Before becoming the Deputy Director in late 2011, I served on the Management Team. Prior to that, I served as Team Leader on the former…

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Forum Speaker – Judith M. Crabtree, BFA

Judith M. Crabtree, BFA Executive Director, Kanawha Coalition for Community Health Improvement Judy has over 30 years of experience in organizational leadership, with expertise in volunteer management and strategic planning. She is often called upon to lead quality improvement and strategic planning processes for fellow nonprofit agencies. She currently serves on the Boards, Steering Committees,…

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Forum Speaker – Dr. John Jasinski

Dr. John Jasinski is the 10th president of Northwest Missouri State University – where profession-based learning, strategic partnerships and student success serve as the foundation for all things. Dr. J and his wife of 33 years, Denise, have four children – Matt, Joe, Leah and Lucas – along with the family’s dogs, Ruby and Daisy….

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Forum Speaker – Emily Padula

Emily Padula, RN, MHI, FACHE is the Chief Strategy Officer at Hill Country Memorial Healthcare in Fredericksburg, Texas. HCM is a CMS 5-Star Hospital, Truven 100 Top Hospital, and recipient of the 2014 Malcolm Baldrige National Quality Award. Emily provides leadership for HCM’s strategy to Empower Others and Create Healthy for generations to come. Her…

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Forum Speaker – Terri Runyan

Terri Runyan has over 27 years of experience working in organizational excellence and leadership development. Her diverse working background includes industries such as healthcare, local government and education. She currently serves as the Director of Performance Excellence for the City of Fort Collins. Over the course of her career, she has led organizations through culture…

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Forum Speaker – Stephanie Norling

Stephanie Norling has been Managing Director of Communities of Excellence 2026 since 2014.  After graduating with a BA in Anthropology from Tufts University in 1999, Stephanie joined the Institute for Healthcare Improvement in Boston as a Project Coordinator.  After moving to San Diego in 2001, she worked for 12 years at the San Diego Zoo…

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