Jim Spengler At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Jim Spengler, our Chair, to get his story. Why did you choose to become a Board Member…
Read MoreBenefits of an Examiner
Below are 20 benefits of being an Examiner. The tremendous professional development opportunity of being a hard-working, engaged examiner offers: A resume-noticeable accomplishment, Public recognition of accomplishment including a certificate and employer letter signed by Virginia’s Senators, Continued personal learning and professional development – sharpening skills and adding knowledge valuable to other types of certification…
Read MoreLearn about Examiners
Thank you for your interest in becoming a SPQA Examiner. Conducting an examination of an outside organization is the best way to learn how to apply the Baldrige Excellence Framework in your organization. The team approach focuses on the examination process and on building examiner skills in using the Framework. The SPQA Examiner Guide 2025…
Read More2021 Examiner of the Year
Kimberly Bond & Beth Edwards Every year the SPQA recognizes special examiners who have contributed greatly to the success of the Award Program. This peer recognition from team members and team leadership is delivered through three special awards: Above and Beyond Award, Rookie of the Year Award, and Examiner of the Year. The Examiner of…
Read More2021 Above & Beyond Award
Clyniece Chaney & Helena Machado Every year the SPQA recognizes special examiners who have contributed greatly to the success of the Award Program. This peer recognition from team members and team leadership is delivered through three special awards: Above and Beyond Award, Rookie of the Year Award, and Examiner of the Year. The Above and…
Read More2021 Rookie of the Year
Kate Bradshaw & Joni Mixon Every year the SPQA recognizes special examiners who have contributed greatly to the success of the Award Program. This peer recognition from team members and team leadership is delivered through three special awards: Above and Beyond Award, Rookie of the Year Award, and Examiner of the Year. The Rookie of…
Read MoreUNOS wins 2021 Award
SPQA is excited to announce UNOS winning the 2021 SPQA Achievement in Performance Excellence Award. We applaud them as they continue their journey toward implementing the Baldrige Performance Excellence Framework. About the United Network for Organ Sharing (UNOS) United Network for Organ Sharing (UNOS) is the mission-driven non-profit…
Read MoreESH wins 2021 Award
Eastern State Hospital took an important step this year on its journey toward implementing the Baldrige Performance Excellence Framework by winning the 2021 SPQA Commitment to Performance Excellence Award. As the first public mental health hospital in the United States, Eastern State Hospital traces its roots back to…
Read MoreJoin Us in Discovery
Start your SPQA Journey with our Discovery Program SPQA’s Discovery program is a partnership between SPQA and your organization. We will be with you every step of the way as you learn and apply Baldrige criteria to your organization and complete an application. The documents below can help you decide whether Discovery is right for…
Read MoreVHHA wins 2020 Award
The Virginia Hospital & Healthcare Association (VHHA) took an important step this year on its journey toward implementing the Baldrige Performance Excellence Framework by winning the 2020 SPQA Progress in Performance Excellence Award. VHHA began its work with SPQA in 2018 and was recognized for completing the Self Discovery process during the 2019 award cycle…
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