2020 Quest for Excellence – March 24-27, National Harbor, MD
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2019 SPQA Award Winners
SPQA recognized six organizations at its 2019 award ceremony in Richmond, Virginia. [Note: View all winners since the beginning of SPQA at https://www.spqa-va.org/past-award-winners/] Three organizations were recognized in the SPQA Award program. The awards were determined by an independent panel of judges after review of the feedback reports submitted by the teams of examiners who…
Read MoreAward Post Deadline Options
The deadline for submitting an Intent to Apply for the 2020 Award program has passed. Our next Award cycle begins Sept 2020. If you would like to have a discussion about this, please contact us. If you would like to join our mailing list and stay informed about training events and other news relevant to…
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Award Cycle 2020
The deadline for submitting an Intent to Apply for the 2020 Award program has passed. Our next Award cycle begins in September 2020. If you would like to have a discussion about this, please contact programs.services@spqa-va.org. If you would like to join our mailing list and stay informed about training events and other news relevant…
Read MoreUNOS story
Applying for Baldrige isn’t a contest, and it’s not for recognition or accolades. It’s an opportunity to assess our current state and receive the feedback we need to feed our culture of continuous improvement. -CEO, United Network for Organ Sharing, Brian Shepard, a 2019 Baldrige Fellow.
Read MoreJ.R. Caskey Site Development
J.R. Caskey Site Development – 2nd Cohort, 2017 When we were invited to participate in the SPQA ‘OTW’ program, I honestly had never heard of it before. I was honored to be chosen as one of six small businesses in the state of Virginia. I was intrigued by the unknown and always up for a…
Read MoreNational Security and Door
National Security and Door Corp. – 2nd Cohort, 2017 National Security & Door participated in the One’s To Watch Program that ran in 2017/2018. We are about a year removed from a hands-on active program participation. The techniques and methods presented in Baldrige for building a better business operation were excellent in nature. The task…
Read MorePerformance Signs, LLC – 1st Cohort, 2015
Quoted from a 2019 email – Going through the Baldrige Criteria challenged us to think about our company in ways that we had not considered. We had to remove ourselves from the company and look at it from a different perspective. This was both painful and rewarding. When we had to describe exactly how we…
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Voices from Participants
Organizations from the first and second Ones to Watch (OTW) cohorts shared some thoughts on their experiences with and the value of their participation in the Ones to Watch program. OTW is a collaborative initiative of the Commonwealth of Virginia, which selects small businesses for program participation, the department of Small Business Supplier Diversity, the…
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Henri Haskell
Henrisa (“Henri”) Tosoc-Haskell. As a Senior Leader at the United Network for Organ Sharing (UNOS), “Henri” is responsible for the internal quality efforts for the United Network for Organ Sharing (UNOS) and the external quality efforts nationally for the Organ Procurement Transplant Network known as the OPTN. As the organizational leader for quality, she provides…
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