Award Post Deadline Options

The deadline for submitting an Intent to Apply for the 2020 Award program has passed. Our next Award cycle begins Sept 2020. If you would like to have a discussion about this, please contact us. If you would like to join our mailing list and stay informed about training events and other news relevant to…

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UNOS story

  Applying for Baldrige isn’t a contest, and it’s not for recognition or accolades. It’s an opportunity to assess our current state and receive the feedback we need to feed our culture of continuous improvement. -CEO, United Network for Organ Sharing, Brian Shepard, a 2019 Baldrige Fellow.

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J.R. Caskey Site Development

J.R. Caskey Site Development – 2nd Cohort, 2017 When we were invited to participate in the SPQA ‘OTW’ program, I honestly had never heard of it before.  I was honored to be chosen as one of six small businesses in the state of Virginia.  I was intrigued by the unknown and always up for a…

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National Security and Door

National Security and Door Corp. – 2nd Cohort, 2017 National Security & Door participated in the One’s To Watch Program that ran in 2017/2018. We are about a year removed from a hands-on active program participation. The techniques and methods presented in Baldrige for building a better business operation were excellent in nature. The task…

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Performance Signs, LLC – 1st Cohort, 2015

Quoted from a 2019 email – Going through the Baldrige Criteria challenged us to think about our company in ways that we had not considered.  We had to remove ourselves from the company and look at it from a different perspective.  This was both painful and rewarding. When we had to describe exactly how we…

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Programs, Services, and Costs

SPQA Programs, Services, and Costs  Is your organization seeking more effective and efficient ways to achieve excellent results?  The United States Senate Productivity and Quality Award (SPQA) for Virginia and Washington, DC, can help. SPQA is affiliated with the national Baldrige Performance Excellence Program (BPEP) and conducts training and workshops on the Baldrige Framework to…

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Award Program

The Award program is SPQA’s signature offering. In our over three-decade history, nearly 90 organizations have earned the prestigious Medallion Award. This Award is bestowed on behalf of our state senators and honors organizations that have achieved performance excellence following the national Baldrige Performance Excellence Framework. Applicants submit an application and receive a site visit…

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Julia Lent

Julia Lent is the Managing Director of Member and Chapter Services for the American Society of Landscape Architects.  She oversees member recruitment and retention programs, leadership development, emerging professional and student programs, and chapter support activities.  She transitioned to this position after 14 years in the Government Affairs Department.  Julia was hired in 2001 to…

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Jeff Lucas

Jeff Lucas is currently the Director for the Be Safe Program at the University of Virginia Health System. Be Safe is UVA’s signature program for becoming the safest place to work and receive care through implementation of a Lean Management System. Prior to joining UVA, Jeff spent 12 years at the National Institute of Standards…

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