OTW 2019 Advisory Committee

  Small Business and Supplier Diversity (SBSD) is the state agency dedicated to enhancing the participation of our small, women- and minority-owned businesses in Virginia’s procurement opportunities. SBSD is responsible for the administration of two certification programs: the Small, Women- and Minority-owned Businesses under Virginia’s “SWaM” Procurement Initiative and the federal U.S. Department of Transportation’s…

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Baldrige 101 – August 14, 2019 – Lynchburg, VA (updated)

Baldrige 101: Introduction to the Baldrige Framework At this one-day workshop, you will learn how to use the Baldrige Excellence Framework to guide your efforts to assess and improve performance in your organization.  You will learn how performance in six Process categories drives measurable Results. Virginia SPQA Training Facilitators bring many years of experience using…

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Refund Policy

SPQA’s plain English refund policy You may request a refund for an SPQA event by sending an email to the SPQA Executive Director executive.director@spqa-va.org Requesting a refund with the event more than one week away? Your registration is fully refundable. Requesting a refund with the event one week or less away? You have two options:…

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Baldrige 101 – August 14, 2019 – Lynchburg, VA

Baldrige 101: Introduction to the Baldrige Framework At this one-day workshop, you will learn how to use the Baldrige Excellence Framework to guide your efforts to assess and improve performance in your organization.  You will learn how mature performance in six Process categories drive measurably mature Results. Virginia SPQA Training Facilitators bring many years of…

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Mary Redd-Clary

Mary Redd-Clary, Ph.D. led numerous organizations and departments to continuous improvement as a director, manager, trainer, mentor, and coach over her professional government career with the Department of Navy and Department of Army. In her last position as Director of the Navy Voluntary Education Program (GS15), she supervised staffs in Navy College Offices located world-wide…

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Henri Haskell

Henrisa (“Henri”) Tosoc-Haskell. As a Senior Leader at the United Network for Organ Sharing (UNOS), “Henri” is responsible for the internal quality efforts for the United Network for Organ Sharing (UNOS) and the external quality efforts nationally for the Organ Procurement Transplant Network known as the OPTN.   As the organizational leader for quality, she provides…

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Programs, Services, and Costs

SPQA Programs, Services, and Costs  Is your organization seeking more effective and efficient ways to achieve excellent results?  The United States Senate Productivity and Quality Award for Virginia and Washington DC (SPQA) can help. SPQA is affiliated with the national Baldrige Performance Excellence Program (BPEP) and conducts training and workshops on the Baldrige Framework to…

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Award Program

The Award program is SPQA’s signature offering. In our over three-decade history, nearly 90 organizations have earned the prestigious Medallion Award. This Award is bestowed on behalf of our state senators and honors organizations that have achieved performance excellence following the national Baldrige Performance Excellence Framework. Applicants submit an application and receive a site visit…

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Julia Lent

Julia Lent is the Managing Director of Member and Chapter Services for the American Society of Landscape Architects.  She oversees member recruitment and retention programs, leadership development, emerging professional and student programs, and chapter support activities.  She transitioned to this position after 14 years in the Government Affairs Department.  Julia was hired in 2001 to…

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