Pathways to Excellence

SPQA is now offering Pathways to Excellence! We’ve created four pathways in which our team can interact with your organization in order to create a platform for success. Our goal is to promote continual improvement strategies and to provide training, mentoring and recognition to organizations in pursuit of performance excellence. INTEREST Level Target Audience: Designed…

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QUEST Registration

Quest Registration is now opened… Quest, the official conference of the Malcolm Baldrige National Quality Award, features its national award winners at the Spring annual conference. Each winner presents multiple sessions on best practices and their respective Baldrige journeys. The 2020 conference is being held at the Gaylord National Harbor, National Harbor, MD, on: Tuesday,…

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Voices of Examiners 2019

Being a member of the SPQA Board of Examiners is a tremendous learning experience. Examiners learn about and apply the Baldrige Criteria and Framework in their role as a SPQA examiner. “You meet a lot of outstanding individuals as examiners and applicants; the examiner training is considered one of the best leadership courses in the…

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Award Post Deadline Options

The deadline for submitting an Intent to Apply for the 2020 Award program has passed. Our next Award cycle begins Sept 2020. If you would like to have a discussion about this,  please contact me. If you would like to join our mailing list and stay informed about training events and other news relevant to performance…

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UNOS story

  Applying for Baldrige isn’t a contest, and it’s not for recognition or accolades. It’s an opportunity to assess our current state and receive the feedback we need to feed our culture of continuous improvement. -CEO, United Network for Organ Sharing, Brian Shepard, a 2019 Baldrige Fellow.

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J.R. Caskey Site Development

J.R. Caskey Site Development – 2nd Cohort, 2017 When we were invited to participate in the SPQA ‘OTW’ program, I honestly had never heard of it before.  I was honored to be chosen as one of six small businesses in the state of Virginia.  I was intrigued by the unknown and always up for a…

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National Security and Door

National Security and Door Corp. – 2nd Cohort, 2017 National Security & Door participated in the One’s To Watch Program that ran in 2017/2018. We are about a year removed from a hands-on active program participation. The techniques and methods presented in Baldrige for building a better business operation were excellent in nature. The task…

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OTW 2019 Advisory Committee

  Small Business and Supplier Diversity (SBSD) is the state agency dedicated to enhancing the participation of our small, women- and minority-owned businesses in Virginia’s procurement opportunities. SBSD is responsible for the administration of two certification programs: the Small, Women- and Minority-owned Businesses under Virginia’s “SWaM” Procurement Initiative and the federal U.S. Department of Transportation’s…

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