September Training Opportunity

Using a systematic leadership system to cultivate continuous improvement and agility

Wednesday, September 14, 2022 │                12:00 pm to 1:00 pm (Central Time) ADD TO CALENDAR


Hear how GBMC HealthCare implemented the Baldrige criteria to accelerate progress towards its vision and see the results. 

GBMC is a 2020 recipient of the Malcolm Baldrige National Award in Performance Excellence. It also received 2019 Malcolm Baldrige Best Practice Recognition for Leadership. This practitioner presentation will focus on GMBC’s formalized leadership system and how integration with key processes has led to sustainable change. Presenters will discuss implementing systematic processes for change management, daily improvement and performance management using health care examples. Learn to identify key actions you can implement in your practice.


AME logoSince its founding in 1985, the Association for Manufacturing Excellence (AME) has grown into the premier not-for-profit organization for the exchange of enterprise excellence knowledge. The association’s 4,000 members come together through practitioner-to-practitioner experiences to explore lean thinking and other operational improvement methods, exchange best practices, and network. Through engaging workshops, plant tours, summits, and industry-leading conferences, AME members discover and implement new continuous improvement strategies to share, learn and grow.

Virginia SPQA logoThe mission of Virginia SPQA is to promote continual improvement strategies and to provide training, mentoring, and recognition to organizations in pursuit of performance excellence. SPQA is charged with administering the U.S. Senate Productivity and Quality Award recognizing the highest caliber of performance excellence.


John B. Chessare, MD, MPH, is President and CEO of GBMC HealthCare John B. Chessare, MD, MPH, is President and CEO of GBMC HealthCare, Baltimore, Maryland. A graduate of Boston College, the University of Rome School of Medicine, and the University of Michigan School of Public Health, he completed Pediatrics residency at the University of Massachusetts and his Academic General Pediatrics fellowship at Boston Children’s Hospital. Dr. Chessare is recognized for improving patient flow and for designing safer medication delivery systems in both academic medical centers and community hospitals. He is currently transforming his organization to deliver better health, better care and lower cost with more joy for those providing the care.


Carolyn L. Candiello, System Vice President, for Quality and Patient Safety Carolyn L. Candiello has served in healthcare for her entire career. For the past decade, she has served as the System Vice President for Quality and Patient Safety at GBMC HealthCare in Baltimore, Maryland. She is passionate about quality, patient safety and performance excellence and helped guide GBMC to achieve the 2020 Malcolm Baldrige National Award. She has served as both a state and national Baldrige examiner. In addition to her work at GBMC, she is actively involved in the Institute for Healthcare Improvement’s Leadership Alliance and is currently working to improve health equity. She has a MA degree in Leadership/Management from Notre Dame of Maryland University and a BS degree in Business from Fitchburg State University.


We strive to host events that are inclusive and accessible to everyone to fully participate and engage. Live captioning will be available for this event. Please email if you have any questions. You can become an AME member during the registration process for $150 and obtain the discounted AME member rate for this event. Your membership will also entitle you to a registration discount for all future AME conferences, workshops, and virtual events for one year. By registering for this event, I hereby acknowledge and agree that AME or its agents may take photographs of me during events and may use those photographs for AME’s purposes, including but not limited to news and promotional purposes, without further compensation to me.

To fully participate in this virtual event, a high-speed internet connection, speaker/headphones, microphone, and webcam are needed. While not required, you will have a better online experience if you do not use wireless internet service. A wired/ethernet connection will have a stronger signal than wireless. Make sure you download the Zoom Client for Meetings desktop application for the best experience. Do not use the version available through your web browser as it has limited features.

We strive to host events that are inclusive and accessible to everyone to fully participate and engage. Live captioning will be available for this event. Please email if you have any questions.