Using a systematic leadership system to cultivate continuous improvement and agility
Hear how GBMC HealthCare implemented the Baldrige criteria to accelerate progress towards its vision and see the results.
GBMC is a 2020 recipient of the Malcolm Baldrige National Award in Performance Excellence. It also received 2019 Malcolm Baldrige Best Practice Recognition for Leadership. This practitioner presentation will focus on GMBC’s formalized leadership system and how integration with key processes has led to sustainable change. Presenters will discuss implementing systematic processes for change management, daily improvement and performance management using health care examples. Learn to identify key actions you can implement in your practice.
The mission of Virginia SPQA is to promote continual improvement strategies and to provide training, mentoring, and recognition to organizations in pursuit of performance excellence. SPQA is charged with administering the U.S. Senate Productivity and Quality Award recognizing the highest caliber of performance excellence. www.spqa-va.org
John B. Chessare, MD, MPH, is President and CEO of GBMC HealthCare John B. Chessare, MD, MPH, is President and CEO of GBMC HealthCare, Baltimore, Maryland. A graduate of Boston College, the University of Rome School of Medicine, and the University of Michigan School of Public Health, he completed Pediatrics residency at the University of Massachusetts and his Academic General Pediatrics fellowship at Boston Children’s Hospital. Dr. Chessare is recognized for improving patient flow and for designing safer medication delivery systems in both academic medical centers and community hospitals. He is currently transforming his organization to deliver better health, better care and lower cost with more joy for those providing the care.
Carolyn L. Candiello, System Vice President, for Quality and Patient Safety Carolyn L. Candiello has served in healthcare for her entire career. For the past decade, she has served as the System Vice President for Quality and Patient Safety at GBMC HealthCare in Baltimore, Maryland. She is passionate about quality, patient safety and performance excellence and helped guide GBMC to achieve the 2020 Malcolm Baldrige National Award. She has served as both a state and national Baldrige examiner. In addition to her work at GBMC, she is actively involved in the Institute for Healthcare Improvement’s Leadership Alliance and is currently working to improve health equity. She has a MA degree in Leadership/Management from Notre Dame of Maryland University and a BS degree in Business from Fitchburg State University.
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We strive to host events that are inclusive and accessible to everyone to fully participate and engage. Live captioning will be available for this event. Please email firstname.lastname@example.org if you have any questions.