U.S. Senate Productivity and Quality Award
for Virginia and DC
Our Mission
The mission of SPQA is to promote continual improvement strategies and to provide training, mentoring, and recognition to organizations in pursuit of performance excellence. SPQA is charged with administering the U.S. Senate Productivity and Quality Award recognizing the highest caliber of performance excellence.
Our Work
SPQA fulfills its mission through the Award program and other lower-tier and mentoring programs. We provide Award applicants a comprehensive, low-cost organizational performance evaluation and an extensive feedback report. We train individuals to become experts at assessing and evaluating an entire organization based on the Baldrige Performance Excellence Framework and Criteria, and we conduct Baldrige-based workshops.
Our Story
Since 1982, SPQA has served organizations of all sizes from all sectors, and honored over 80 organizations with the prestigious Medallion Award in recognition of their achievement of performance excellence. We have trained hundreds of Examiners in the Baldrige criteria and methodologies to serve our Awards program and to support their own organization’s journey to performance excellence.
Ones to Watch
A program for small businesses. Apply now for the 3rd cohort of participants.
Learn MoreOnes to Watch is our program that focuses on small businesses. It is a partnership between SPQA and the Commonwealth of Virginia, and provides training, mentoring and resources to identified small businesses.
Featured Content
Training Opportunity: Lynchburg, VA, August 14
We teach you how to use the Baldrige Framework and Criteria to help your organization be competitive and achieve long-term success. Are you a process improvement professional or an organizational leader in search of structures and processes that incorporate improvement initiatives in the areas of risk, innovation, strategy, quality, process improvement, efficiency, customer and workforce…
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SPQA Programs, Services and Costs
Is your organization seeking more effective and efficient ways to achieve excellent results? The United States Senate Productivity and Quality Award (SPQA) for Virginia and Washington, DC, can help. SPQA is affiliated with the national Baldrige Performance Excellence Program (BPEP) and conducts training and workshops on the Baldrige Framework to help organizations in their…
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Baldrige 2019 Fall Conference – Oct 24 and 25, Nashville, TN
SPQA is co-hosting the Baldrige 2019 Fall Conference, Tune Into Excellence, along with other regional state organizations. It will be held October 24 and 25 at the Gaylord Opryland Resort and Convention Center in Nashville, TN. We have designed a quality program that features the winners of the 2018 Malcolm Baldrige National Quality Award. Mark…
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