U.S. Senate Productivity and Quality Award
for Virginia and DC
Our Mission
The mission of SPQA is to promote continual improvement strategies and provide training, mentoring, and recognition to organizations in pursuit of performance excellence.
Our Work
SPQA uses the Baldrige Performance Excellence Framework as our foundation in our efforts to assist organizations in Virginia and Washington, DC to achieve better results.
Our Story
For more than three decades, SPQA has been serving healthcare, businesses large and small, not-for profits, school systems and government agencies to achieve excellence.
Ones to Watch is a partnership between SPQA and Commonwealth of Virginia focused on supporting small businesses. The program provides training, coaching and resources to identified small businesses..
Featured Content
Government Shutdown Baldrige Program Update from Bob Fangmeyer
SPQA is sharing important information from the Baldrige Program for your information. The following is from Baldrige Program Director Bob Fangmeyer — Baldrige Program Update 1/28/19 Great News! Congress and the President signed a bill to fund the government for three weeks. As the Baldrige Program works to get everything back up and online, our…
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Baldrige 101
Baldrige 101: Introduction to the Baldrige Framework, is a one-day workshop where participants become familiar with the basics of the Framework—its Core Values, the Criteria, guidelines for evaluating processes and results, and an introduction to applying the Framework in an organization. The session, which is case study-based and includes exercises to practice the elements of…
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QUEST: The official conference of the Malcolm Baldrige National Quality Award.
Learn how your organization can achieve outstanding performance. Join others interested in performance excellence and quality improvement at the premier showcase of current and former Baldrige Award recipients April 7–10, 2019, Gaylord National Harbor, National Harbor, MD. QUEST Information QUEST Registration
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