The mission of SPQA is to promote continual improvement strategies and to provide training, mentoring, and recognition to organizations in pursuit of performance excellence. SPQA is charged with administering the U.S. Senate Productivity and Quality Award recognizing the highest caliber of performance excellence.
SPQA fulfills its mission through the Award program and other lower-tier and mentoring programs. We provide Award applicants a comprehensive, low-cost organizational performance evaluation and an extensive feedback report. We train individuals to become experts at assessing and evaluating an entire organization based on the Baldrige Performance Excellence Framework and Criteria, and we conduct Baldrige-based workshops.
Since 1982, SPQA has served organizations of all sizes from all sectors, and honored over 80 organizations with the prestigious Medallion Award in recognition of their achievement of performance excellence. We have trained hundreds of Examiners in the Baldrige criteria and methodologies to serve our Awards program and to support their own organization’s journey to performance excellence.
A program for small businesses.Learn More
Ones to Watch is our program that focuses on small businesses. It is a partnership between SPQA and the Commonwealth of Virginia, and provides training, mentoring and resources to identified small businesses.