Jennifer Stokes

Jennifer Stokes, MBA, CSSBB, PMP, CMQ/OE, CPHQ, is an accomplished Six Sigma Black Belt with over 25 years of experience, including extensive expertise in the automotive and food manufacturing industries. She currently serves as a Senior Business Process Manager at Riverside Health System in Newport News, Virginia, where she partners with diverse process teams to…

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Pathways to Excellence

The Pathways to Excellence Program serves as a valuable resource for organizations seeking to enhance their performance and achieve excellence in their operations. Our structured framework, tiered assessment process, and emphasis on continuous improvement, the program helps organizations at all levels drive positive change and deliver greater value to their stakeholders. Our program is a…

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Mayda Colón

Mayda Colón, is an architect, facilitator, designer, and family-oriented individual. She has over a decade of professional expertise in architecture, policy development, and project and program management. She explores the intersections of art, architecture, and social connection, with a career in fostering human centered solutions, environmental stewardship, and community engagement. She achieved dual master’s degrees…

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Joni Mixon

Joni Mixon is a Senior Program Analyst with the Improvement and Compliance Service (ICS), a Service office under the National Cemetery Administration (NCA), which falls under the Department of Veterans Affairs (VA). Improvement and Compliance Service provides assessment, analysis, and advice to enhance NCA accountability and provide assurance to Veterans and their families. ICS’s vision…

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2024 VHHA Award

The Achievement in Performance Excellence Award is one of the highest honors bestowed by the SPQA program, recognizing organizations that demonstrate exemplary leadership, a strong commitment to continuous improvement, and a focus on delivering outstanding results. In the 2024, Pathways to Excellence Award Cycle, Virginia Hospital & Healthcare Association (VHHA) is recognized due to its…

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VHHA Honored with Award

Virginia Hospital & Healthcare Association (VHHA) Honored with Prestigious Achievement in Performance Excellence Award by U.S. Senate Productivity and Quality Award Program. Richmond, VA — September 13, 2024 — The Virginia Hospital & Healthcare Association has been awarded the esteemed Achievement in Performance Excellence Award by the United States Senate Productivity and Quality Award (SPQA)…

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Chris Green, Phd

Christopher Green, Phd has been the Director of Quality and Safety at Eastern State Hospital in Williamsburg, Virginia since 2019.  Chris is responsible for the management and oversight of hospital quality improvement, hospital safety, risk management, and health information management in collaboration with the administrative and clinical leaders of the hospital. Colleagues know Dr. Green…

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Sunil Sinha, MD

Sunil Sinha, MD MBA FACHE FACP, has served in a variety of clinical and administrative leadership roles including Vice President for Quality and Population Health and Medical Director for Provider Network and Value Based Care at Sentara Health Plans (SHP) in Virginia. Previously he was the Chief Medical Officer of the BJC medical group in…

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Nyrma Soffel

Nyrma Soffel, Office Manager for the City of Harrisonburg’s Department of Community Development, is at the center of customer services related to development and building projects that come to City Hall. Nyrma has wide-ranging experience in operational quality control and assurance, and in Six Sigma and Lean methodologies. Her focus on service-oriented process improvement and…

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2023 Awards

Eastern State Hospital (ESH) & Educational Employee’s Supplementary Retirement System of Fairfax County (ERFC) Thank you to our 2023 award honorees, Eastern State Hospital (ESH) and the Educational Employee’s Supplementary Retirement System of Fairfax County (ERFC). Their dedication to relentless advancement has set a benchmark in delivering superior service to customers, stakeholders, and employees alike….

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