Monday, October 23rd – Pre-conference training
One-day Criteria Training
Opportunities for special interest groups to convene
Tuesday, October 24th – Conference
Plenary and concurrent sessions
Featured speakers are Baldrige National Quality Award recipients, Baldrige Program for Performance Excellence staff, Virginia Excellence Award recipients, and organizations that are well on their way on their Baldrige journeys, providing opportunities to meet successful Baldrige users from multiple sectors.
Confirmed speakers:
Pattie Skriba, Vice President — Business Excellence, Advocate Good Samaritan Hospital
JoAnn Sternke, Superintendent (ret), Pewaukee Public Schools
Harry S. Hertz, Director Emeritus, Baldrige Performance Excellence Program
Scott McIntyre, President & CEO, PricewaterhouseCoopers, Public Sector
Allison Carter, Director, PricewaterhouseCoopers Public Sector

Forum registration is open

Registration is now open for the 2017 Forum! Register Now The Forum is the Virginia and Washington D.C. region’s premier performance excellence event, featuring presentations and small group sessions from  national and regional performance excellence leaders. Join us to learn and networking with some of the nation’s foremost performance excellence leaders including Harry Hertz. Save…

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2017 SPQA Forum

SPQA proudly announces the return of the Forum for Excellence! The Forum is the Virginia and Washington D.C. region’s premier performance excellence event, featuring presentations and small group sessions from  national and regional performance excellence leaders. Join us to learn and networking with some of the nation’s foremost performance excellence leaders. This year’s Forum will…

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