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Monday, October 23rd – Pre-conference training
One-day Criteria Training
Opportunities for special interest groups to convene
Tuesday, October 24th – Conference
Plenary and concurrent sessions
Featured speakers are Baldrige National Quality Award recipients, Baldrige Program for Performance Excellence staff, Virginia Excellence Award recipients, and organizations that are well on their way on their Baldrige journeys, providing opportunities to meet successful Baldrige users from multiple sectors.
Pattie Skriba, Vice President — Business Excellence, Advocate Good Samaritan Hospital
JoAnn Sternke, Superintendent (ret), Pewaukee Public Schools
Harry S. Hertz, Director Emeritus, Baldrige Performance Excellence Program
Scott McIntyre, President & CEO, PricewaterhouseCoopers, Public Sector
Allison Carter, Director, PricewaterhouseCoopers Public Sector