Our one-day Baldrige Framework and Criteria Training workshop is offered at least four times per year. This is a hands-on study of the most current Baldrige Framework and Criteria by qualified trainers. with participants sharing how they would respond to the criteria. Our 2020 programs are scheduled for Richmond, Alexandria, and Norfolk, with additional programs being worked out. Registration information is in a post entitled “Baldrige 101 Training” at www.spqa-va.org.
Also, if you are interested in more in-depth training on any of the categories of criteria, please contact Marcia Harrington, PhD, Executive Director at firstname.lastname@example.org. We can discuss offering customized training at your site designed to meet your needs.