Custom Training

SPQA taps the extensive experience of our volunteer Examiner and Board Members to provide a wide variety of customized training for your organization.  The training sessions are customized to support your organization’s unique situation and your goals around continuous improvement and the the use of the Baldrige Excellence Framework.   

Customized training may include:

    • Sessions 4 or 8 hours long, designed to address the Framework or individual Criteria Items as identified by the organization (SPQA will design a curriculum unique to your needs and preference)
    • Training date, time and location of your choice (SPQA training team will travel to your site).