Custom Training

SPQA taps the extensive experience of our board and examiners to provide a wide variety of customized training for your organization designed to support your growth and use of the Baldrige Excellence Framework. Our most common requests are:

  • On-site Baldrige 101 training. The one-day session is identical to Baldrige 101 with the convenience of being provided at your location.
  • On-site extended Baldrige 101: This two-day version of Baldrige 101 allows the trainers to delve deeper into the criteria and spend more time on examples.
  • Facilitated self-assessment. In this workshop, the trainers will lead your team through the criteria with the focus on your organization. Participants will answer questions about your organization, resulting in the foundation of a full Baldrige self-assessment. This is a great way to get the ‘ball moving forward’ in your organization.