OTW Cohort Resources

The 2019 3rd OTW Cohort is using several resources to help drive their organizational excellence journey. It begins with a survey of leadership, which helps establish a baseline and begins to identify possible areas of improvement. This is followed by the SPQA Discovery process, which deepens understanding and provides assessment information necessary to develop improvement plans. While these are being made available to the OTW cohort, they are free for use by any organization seeking excellence.

For more information, please contact SPQA at OnestoWatch@spqa-va.org