SPQA Chair Letter

Happy summer!

Board Chair Message 6/26/2023

I’m proud to share the many exciting training and learning opportunities that SPQA has to offer. I encourage you to become engaged. The Baldrige Framework has been proven to improve organizational performance and provide sustainable results. Whether your organization is— large or small, service or manufacturing, education or health care, government or nonprofit, has one site or worldwide locations, Baldrige can work for you.

What is Baldrige?

The Baldrige Performance Excellence Program, launched with passage of the Malcom Baldrige National Quality Improvement Act of 1987. Baldrige is a prestigious collaborative framework developed by the U.S. government, private industry, and academia to promote organizational excellence. This leadership style focuses on the principles of continuous improvement, innovation, customer satisfaction, and employee engagement.

Baldrige-based leaders strive for excellence in all aspects of their organization by employing systematic processes, data-driven decision-making, and a strong commitment to quality. By aligning strategies, fostering a culture of learning, and promoting accountability, Baldrige-based leadership drives sustainable growth, superior performance, and long-term success for organizations across all industries. Baldrige-based leadership represents best practices and is updated every 2 years. 

Want to learn more and get engaged?

You may start your journey in learning more about the leadership principles by attending our Baldrige for Beginners training. You can also take SPQA criteria and examiner training in order to be appointed as one of our prestigious SPQA Board of Examiners.

Whatever you do this summer, stay plugged in. SPQA is here to help advance your journey to performance excellence. 



Jim Spengler