SPQA Examination Team Members

Beth Edwards

Beth Edwards has two decades’ experience in promoting and supporting organizational excellence, process improvement, effective change management, operations planning and oversight, and staff development. Currently serving as the Senior Performance Improvement Specialist at United Network for Organ Sharing (UNOS), she is responsible for enterprise-wide internal improvement efforts and provides a monthly educational offering on improvement-related…

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Nyrma Soffel

Nyrma Soffel, Office Manager for the City of Harrisonburg’s Department of Community Development, is at the center of customer services related to development and building projects that come to City Hall. Nyrma has wide-ranging experience in operational quality control and assurance, and in Six Sigma and Lean methodologies. Her focus on service-oriented process improvement and…

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James Spengler

James (Jim) Spengler is currently employed by The Recreation, Parks and Cultural Activities Department (RPCA) in Alexandria, Virginia. Their mission is to create meaningful experiences through public space, cultural activities, and programming. Operating responsibilities cover public parks, medians and rights-of-way, urban forestry, outdoor areas at public schools, indoor and outdoor swimming pools, and a city…

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Kim Humphrey

Kim Humphrey is President/CEO of the Association for Manufacturing Excellence (www.ame.org ).  AME, founded in 1985, is an international nonprofit organization dedicated to the exchange of knowledge in enterprise excellence. Kim has over 30 years of leadership experience with international companies including Huntington Ingalls/Newport News Shipbuilding, where she was responsible for process excellence and supplier development. Her diverse background…

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Clyneice Chaney

Clyneice Chaney – Principal Systems Engineer with MITRE brings over 30 years of testing, quality management, process improvement experience with broad-based knowledge in software and systems engineering topics including: project management, organizational change/process reengineering, organizational assessment and improvement, and software engineering training. She’s a regular presenter at international conferences and holds certifications from the American Society for Quality…

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Kimberly Bond

Kimberly Bond blends financial fluency, operations acumen and strategic innovation to help organizations optimize performance. As a Healthcare Operations and Business Strategist, Kimberly’s expertise spans a wide range—from data analytics and workforce development to project management, staffing models and process improvement. During her tenure at Centra Health, Inc. in Lynchburg, Virginia, Kimberly served as Manager…

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Steve Bonk

Steve Bonk has over 40 years’ experience in IT program management and engineering. BS and MS in Electrical Engineering from Penn State (High Honors) and the University of Massachusetts Lowell, an MBA from Virginia Tech, and a Post Masters Graduate Certificate in IT and Telecommunications from Johns Hopkins. Project Management Professional (PMP), Risk Management Professional…

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Victoria McNamee

Victoria McNamee (DDS, MPH); trained dentist, data analyst, system engineer, process improvement analyst, and management consultant. Received original education in dentistry with residency in orthodontics and later immigrated to the USA where she earned her master’s degree in management in Public Health from George Washington University (GWU). Upon graduation, Victoria leveraged her new skills set to support those with Intellectual and Developmental Disabilities as well…

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Joe Sprangel

Dr. Joe Sprangel is an associate professor of business at Mary Baldwin University. He is also the founder and principal consultant of Emmanuel Strategic Sustainability.  He blends his academic and industry backgrounds to redefine the role of manufacturing — to an industry that efficiently and effectively balances environmental, financial, and social success that leads to…

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Henri Haskell

Henrisa (“Henri”) Tosoc-Haskell. As a Senior Leader at the United Network for Organ Sharing (UNOS), “Henri” is responsible for the internal quality efforts for the United Network for Organ Sharing (UNOS) and the external quality efforts nationally for the Organ Procurement Transplant Network known as the OPTN. As the organizational leader for quality, she provides…

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