Jan Garfield, PhD, CQE Throughout my career in higher education, accreditation, organizational transformation, and performance excellence, I have observed that institutions are sustained by dedicated people, an unwavering focus on mission, and a commitment to serving students and communities. Their long-term success depends upon organizational systems, strategic discipline, and the capacity to adapt while…
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2025 Eastern State Hospital
The Achievement in Performance Excellence Award is one of the highest honors bestowed by the SPQA program, recognizing organizations that demonstrate exemplary leadership, a strong commitment to continuous improvement, and a focus on delivering outstanding results. Congratulations to our 2025 award honoree, Eastern State Hospital (ESH). Their dedication to relentless advancement has set a benchmark…
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