Clyneice Chaney – Retired Principal Systems Engineer with over 30 years of testing, quality management, process improvement experience with broad-based knowledge in software and systems engineering topics including: project management, organizational change/process reengineering, organizational assessment and improvement, and software engineering training. She’s presented at international conferences and holds certifications from the American Society for Quality as a Certified Quality Manager/ Organizational Excellence, ITIL Foundation Certification, and Project Management Institute’s PMP. She is a volunteer instructor for the Virginia Senate and Productivity Award Baldrige Criteria Training team.