Two U.S. organizations will receive the 2025 Malcolm Baldrige National Quality Award, the nation’s only presidential honor recognizing performance excellence. The award, based on the Baldrige Excellence Framework and administered by the National Institute of Standards and Technology, highlights organizations that focus on organizational resilience and demonstrate strong, systematic approaches to achieving and sustaining high performance.
Nor Lea Hospital District (Lovington, New Mexico) ensures access to high-quality care for rural communities through a coordinated system that includes a critical access hospital, licensed rural health clinics, school-based clinics, a specialty clinic housing nine different specialties, a cancer center and a wellness center, as well as a state-of-the-art laboratory and imaging center. Together, these services support comprehensive, patient-centered care while addressing the unique needs of the region.
Northwell Glen Cove Hospital (Glen Cove, New York) advances community health through its inpatient, acute rehabilitation, emergency and ambulatory surgical services. The hospital emphasizes personalized, high-quality treatment by aligning multidisciplinary clinical decisions with individual patient needs, while also supporting medical education, research and community outreach to strengthen long-term health outcomes.