Organizations from the first and second Ones to Watch (OTW) cohorts shared some thoughts on their experiences with and the value of their participation in the Ones to Watch program. OTW is a collaborative initiative of the Commonwealth of Virginia, which selects small businesses for program participation, the department of Small Business Supplier Diversity, the…
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OTW Cohort Resources
The 2019 3rd OTW Cohort is using several resources to help drive their organizational excellence journey. It begins with a survey of leadership, which helps establish a baseline and begins to identify possible areas of improvement. This is followed by the SPQA Discovery process, which deepens understanding and provides assessment information necessary to develop improvement…
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Henri Haskell
Henrisa (“Henri”) Tosoc-Haskell. As a Senior Leader at the United Network for Organ Sharing (UNOS), “Henri” is responsible for the internal quality efforts for the United Network for Organ Sharing (UNOS) and the external quality efforts nationally for the Organ Procurement Transplant Network known as the OPTN. As the organizational leader for quality, she provides…
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Programs, Services, and Costs
SPQA Programs, Services, and Costs Is your organization seeking more effective and efficient ways to achieve excellent results? The United States Senate Productivity and Quality Award (SPQA) for Virginia and Washington, DC, can help. SPQA is affiliated with the national Baldrige Performance Excellence Program (BPEP) and conducts training and workshops on the Baldrige Framework to…
Read MoreAward Program
The Award program is SPQA’s signature offering. In our over three-decade history, nearly 90 organizations have earned the prestigious Medallion Award. This Award is bestowed on behalf of our state senators and honors organizations that have achieved performance excellence following the national Baldrige Performance Excellence Framework. Applicants submit an application and receive a site visit…
Read MoreJulia Lent
Julia Lent is the Managing Director of Member and Chapter Services for the American Society of Landscape Architects. She oversees member recruitment and retention programs, leadership development, emerging professional and student programs, and chapter support activities. She transitioned to this position after 14 years in the Government Affairs Department. Julia was hired in 2001 to…
Read MoreJeff Lucas
Jeff Lucas is currently the Director for the Be Safe Program at the University of Virginia Health System. Be Safe is UVA’s signature program for becoming the safest place to work and receive care through implementation of a Lean Management System. Prior to joining UVA, Jeff spent 12 years at the National Institute of Standards…
Read MoreEric Fletcher
Eric Fletcher is the Immediate Past Board Chairman of SPQA, a volunteer position in which he provides leadership to Virginia and Washington D.C.’s premier performance excellence program. In his professional life, Eric serves as Senior Vice President of Strategy & Business Development at Mary Washington Healthcare, where he oversees corporate strategic and business development, marketing strategy, physician outreach,…
Read MoreMarie Hussey
Marie Hussey, MS, LSSBB, CMQPE. Ms Hussey has over 30 years of professional experience with the US Navy. During her varied career, she was an analytical chemist, materials engineer, auditor with the Naval Inspector General, Director of Environmental and Occupational Safety and Health Programs and retired in 2011 as the Director of Continuous Process Improvement…
Read MoreRon Henson, DBA
Ronald Henson (Ron), DBA, LSSBB, Deputy Assistant Inspector General for Inspections and Evaluations Office of the Inspector General, joined the D.C. Office of the Inspector General in November 2016. Prior to that, Ron was a U.S. Army Officer (Lieutenant Colonel), serving in the Military District of Washington until retirement. Ron served over 26 years as…
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