The Baldrige Excellence Builder is a ‘lite’ version of the Baldrige Excellence Framework. It is used by programs beginning their excellence journey and serves as the foundation of SPQA’s Discovery program.
Read MoreBaldrige Cybersecurity Excellence Builder
“The Baldrige Cybersecurity Excellence Builder […] is a self-assessment tool to help organizations better understand the effectiveness of their cybersecurity risk management efforts and identify improvement opportunities in the context of their overall organizational performance. This self-assessment tool blends organizational assessment approaches from the Baldrige Performance Excellence Program (BPEP) with the concepts and principles of…
Read MoreAmerican Society for Quality
The American Society for Quality (ASQ) has been the leading membership-based quality improvement organization in the U.S. for more than 50 years. Its members have initiated most of the quality methods used throughout the world, including statistical process control, quality cost measurement and control, total quality management, failure analysis, and zero defects. The site offers…
Read MoreAward Levels
Organizations that apply for the Medallion for Performance Excellence Award, may earn any of three levels on their way to achieving the top award. More information can be found in the Award Guide.
Read MoreLearn about being an Examiner
Thank you for your interest in becoming a SPQA Examiner. Conducting an examination of an outside organization is the best way to learn how to apply the Baldrige Excellence Framework in your organization. The team approach focuses on the examination process and on building examiner skills in using the Framework. The Examiner Guide (downloadable here) provides…
Read MoreForum Speaker – Bob Fangmeyer
I am Bob, Director of the Baldrige Performance Excellence Program. I have been with Baldrige since 1997 serving on many of the teams in the office in many different roles. Before becoming the Deputy Director in late 2011, I served on the Management Team. Prior to that, I served as Team Leader on the former…
Read MoreSmall Businesses see ROI
Six small businesses selected to expand their opportunities to grow their companies, enhance their customer service and contribute to Virginia’s economy.
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