Examiners, the Key to our Award Program

SPQA’s success and the success of the organizations it serves depends in great part on the dedication and the service of its volunteer Examiners. The list of recent Examiners whom we thank and congratulate for the completion of their service are listed in this link and in the Post below.

We train our Examiners to on how to assess and provide feedback to Award Applicants, to Discovery Program Participants through the lens of the Baldrige Excellence Framework.

Being selected to serve as an SPQA Examiner is an honor. It means you have learned and applied the Baldrige framework.  It also is a tremendous learning and professional development opportunity. Examiners dedicate an average of 80 -180 hours (Discovery is at the low end) each year to review SPQA applications (i.e., an organization’s self-assessment), participating in site visits, and writing detailed feedback reports that help an organization get to the next level.

Examiners come from all professions; all share a common interest in organizational performance excellence and improvement. To ensure expertise is present and consistently applied, Examiners participate in extensive Baldrige criteria and Baldrige assessment training prior to being assigned to an application review team. New Examiners are supported by a mentor and paired with more experienced Examiners in evaluation teams.

Examiner applications are generally accepted October through December. All Examiners (new and returning), must apply each year they wish to serve and are trained each year they serve.

Join us in this very worth endeavor and build your professional experiences. Examiners are entitled to documentation on request to meet professional development and  recertification needs.

To learn more about becoming an Examiner, contact programs.services@spqa-va.org. We look forward to having you join us on this very important venture.

2021 SPQA Membership

Member Benefits When you become an SPQA member, you demonstrate to your customers and employees that you are committed to the SPQA mission and principles of performance excellence. Member benefits include: Demonstration of a commitment to excellence, 10% discount on all individual training, 10% discount on the Forum for Excellence, Discounted SPQA Award Program application…

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Executive Director Recruitment

The Virginia SPQA is looking for a VOLUNTEER Executive Director. This position will be for a one-year term, with a three-year renewable option at the discretion of the SPQA Board. *Applications accepted through May 31, 2021. As a SPQA Executive Director, you will: Serve as the main point of contact for customers, sponsors, and key…

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2021 Quest for Excellence

Join the National Baldrige Quest Conference to learn about their best practices from the National Award winners. The conference will have both live and on-demand sessions. Also, the events will be archived for viewing after the event, so you don’t have to miss any of the action! Register Online Today

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