Examiners, the Key to our Award Program

SPQA’s success and the success of the organizations it serves depends in great part on the dedication and the service of its volunteer Examiners. The list of 2019 Examiners whom we thank and congratulate for the completion of their service are listed in this link and in the Post below.

We train our Examiners to provide feedback to Award Applicants, to Discovery Program Participants, and to the organizations in the Ones to Watch small business program, all through the lens of the Baldrige Excellence Framework.

Being selected to serve as an SPQA Examiner is an honor. It means you have learned and applied the Baldrige framework.  It also is a tremendous learning and professional development opportunity. Examiners dedicate an average of 80 -180 hours (Discovery and Ones to Watch are on the low end) each year to review SPQA applications (i.e., an organization’s self-assessment), participating in site visits, and writing detailed feedback reports that help an organization get to the next level.

Examiners come from all professions; and all share a common interest in organizational performance excellence and improvement. To ensure expertise is present and consistently applied, Examiners participate in extensive Baldrige criteria and Baldrige assessment training prior to being assigned to an application review team. New Examiners are supported by a mentor and paired with more experienced Examiners in evaluation teams.  See the Learn More about being an Examiner post, below.

Examiner applications are generally accepted October through December. All Examiners (new and returning), must apply each year they wish to serve and are trained each year they serve.

Examiners are needed for the Virginia SPQA Award, and the Discovery and the Ones to Watch Programs. Requirements and processes for each type of Examiner review vary.

Examiners are entitled to documentation on request to meet recertification needs.  Join us in this very worth endeavor and build your professional experiences.

To learn more about becoming an Examiner, contact Marcia Harrington, PhD, the Executive Director at marcia.harrington@spqa-va.org or at 571.215.8881 or 540-312-5393. We look forward to having you join us on this very important venture.

Our Board of Examiners

Below are the names of the individuals who sacrificed time and family to review and provide helpful feedback to the organizations that submitted an application for the Senate Productivity and Quality Award. These persons comprise the esteemed membership of our Board of Examiners. We post their names here in recognition of the significant investment in…

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Learn about being an Examiner

Thank you for your interest in becoming a SPQA Examiner. Conducting an examination of an outside organization is the best way to learn how to apply the Baldrige Excellence Framework in your organization. The team approach focuses on the examination process and on building examiner skills in using the Framework. The Examiner Guide (downloadable here) provides…

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Benefits of Being an Examiner

Below are 20 benefits of the tremendous professional development opportunity being a hard-working, engaged examiner offers: A resume-noticeable accomplishment Public recognition of accomplishment including a certificate and employer letter signed by Virginia’s Senators Continued personal learning and professional development – sharpening skills and adding knowledge valuable to other types of certification efforts Recertification or continuing…

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