Examiners, the Key to our Award Program

SPQA’s success and the success of the organizations it serves depends in great part on the dedication and the service of its volunteer Examiners. The list of recent Examiners whom we thank and congratulate for the completion of their service are listed in this link and in the Post below.

We train our Examiners to on how to assess and provide feedback to Award Applicants, to Discovery Program Participants through the lens of the Baldrige Excellence Framework.

Being selected to serve as an SPQA Examiner is an honor. It means you have learned and applied the Baldrige framework.  It also is a tremendous learning and professional development opportunity. Examiners dedicate an average of 80 -180 hours (Discovery is at the low end) each year to review SPQA applications (i.e., an organization’s self-assessment), participating in site visits, and writing detailed feedback reports that help an organization get to the next level.

Examiners come from all professions; all share a common interest in organizational performance excellence and improvement. To ensure expertise is present and consistently applied, Examiners participate in extensive Baldrige criteria and Baldrige assessment training prior to being assigned to an application review team. New Examiners are supported by a mentor and paired with more experienced Examiners in evaluation teams.

Examiner applications are generally accepted October through December. All Examiners (new and returning), must apply each year they wish to serve and are trained each year they serve.

Join us in this very worth endeavor and build your professional experiences. Examiners are entitled to documentation on request to meet professional development and  recertification needs.

To learn more about becoming an Examiner, contact programs.services@spqa-va.org. We look forward to having you join us on this very important venture.

2021 Examiner Recruiting

Thank you for your interest in becoming a SPQA Examiner. Conducting an examination of an outside organization is the best way to learn how to apply the Baldrige Excellence Framework in your organization. The team approach focuses on the examination process and on building examiner skills in using the Framework. The 2021 Examiner Guide provides…

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2020 Virtual Criteria Training

Virtual Workshop – INTRODUCTION TO THE BALDRIGE PERFORMANCE EXCELLENCE FRAMEWORK & CRITERIA Four sequential virtual sessions: Session 1. November,  3rd  ► 3:00 PM – 5:00 PM, Welcome Orientation: review pre-work and overview of Baldrige Criteria Session 2. November,  5th  ► 3:00 PM – 5:00 PM Session 3. November, 10th ► 3:00 PM – 5:00 PM…

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Our Board of Examiners

Below are the names of the individuals who sacrificed time and family to review and provide helpful feedback to the organizations that submitted an application for the Senate Productivity and Quality Award. These persons comprise the esteemed membership of our Board of Examiners. We post their names here in recognition of the significant investment in…

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