Examiners, the Key to our Award Program

SPQA’s success and the success of the organizations it serves depends in great part on the dedication and the service of its volunteer Examiners. The list of recent Examiners whom we thank and congratulate for the completion of their service are listed in this link and in the Post below.

We train our Examiners to on how to assess and provide feedback to Award Applicants, to Discovery Program Participants through the lens of the Baldrige Excellence Framework.

Being selected to serve as an SPQA Examiner is an honor. It means you have learned and applied the Baldrige framework.  It also is a tremendous learning and professional development opportunity. Examiners dedicate an average of 80 -180 hours (Discovery is at the low end) each year to review SPQA applications (i.e., an organization’s self-assessment), participating in site visits, and writing detailed feedback reports that help an organization get to the next level.

Examiners come from all professions. All share a common interest in organizational performance excellence and improvement. To ensure expertise is present and consistently applied, Examiners participate in extensive Baldrige criteria and Baldrige assessment training prior to being assigned to an application review team. New Examiners are supported by a mentor and paired with more experienced Examiners in evaluation teams.

Examiner applications are generally accepted October through December. All Examiners (new and returning), must apply each year they wish to serve and are trained each year they serve.

Join us in this very worthy endeavor and build your professional experiences. Examiners are entitled to documentation on request to meet professional development and recertification needs.

To learn more about becoming an Examiner, contact programs.services@spqa-va.org. We look forward to having you join us on this very important venture.

2022 Application Process

SPQA uses the Baldrige Performance Excellence Framework as the basis for its award application, evaluation, scoring and feedback methods. To apply, organizations will need three documents available for download:  The 2022 Award Intent to Apply must be submitted prior to application. Due: Friday, October 15, 2021  The 2022 Award Guide provides details on how to complete…

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Save the Date

We want to invite you to our virtual 2021 Excellence in Extraordinary Times event coming up Friday, November 5, 2021. As we work to get back to our new “normal, high performance and the delivery of excellence continues. Come and learn from those leaders and organizations who continue to strive for excellence. Mark your Calendars!…

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UNOS wins 2021 Award

SPQA is excited to announce UNOS winning the 2021 SPQA Achievement in Performance Excellence Award. We applaud them as they continue their journey toward implementing the Baldrige Performance Excellence Framework.               About the United Network for Organ Sharing (UNOS) United Network for Organ Sharing (UNOS) is the mission-driven non-profit…

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