Training Opportunity: Lynchburg, VA, August 14

We teach you how to use the Baldrige Framework and Criteria to help your organization be competitive and achieve long-term success.

Are you a process improvement professional or an organizational leader in search of structures and processes that incorporate improvement initiatives in the areas of risk, innovation, strategy, quality, process improvement, efficiency, customer and workforce engagement, and more? 

Would you like to be able to ensure customer satisfaction? a capable and satisfied workforce? that communications involving stakeholders are efficient and effective?  that leadership is hearing feedback from all stakeholders? 

Learn how the Baldrige Performance Excellence Framework, a national role model for performance excellence, can help you assess progress and identify opportunities for improvement in your organization.  SPQA is hosting Baldrige 101: Criteria and Framework all-day workshop on August 14 in Lynchburg VA. Attendees will receive an in-depth review of the Baldrige Performance Excellence Framework and learn how it provides a guide for assessing and improving the performance of the entire organization. SPQA’s Baldrige 101 is an ideal starting point for organizations interested in establishing an integrated performance management system and/or self-assessing progress and identifying opportunities for innovation and improvement.

Virginia SPQA is the Virginia and Washington, DC, organization affiliated with the national Baldrige organization – the nation’s public-private partnership dedicated to improving the performance of U.S. organizations. The Baldrige Performance Excellence Framework contains criteria questions that reflect the leading edge of validated management practices; it enables a systems perspective and an integrated management approach to understanding and managing performance for all types of organizations, public or private, regardless of size and sector.

Let us help you with your performance excellence journey. Join us on August 14, in Lynchburg, VA, for a full day of valuable learning. Consider sending a leadership team to maximize learning for your organization. Registration information and more details will be available soon.

If you are interested in such a training program at your site for your organization, please let me know marcia.harrington@spqa-va.org.

Address: 1901 Tate Springs Rd. Lynchburg, VA 24501

Registration here.