Participating in a Self-Assessment and receiving feedback from an Examiner team is the start of any organization’s improvement journey using the Baldrige Framework for Improvement. At the SPQA this program is called “DISCOVERY”. This year, the Educational Employee’s Supplementary Retirement System of Fairfax County (ERFC) submitted their Discovery Self-Assessment. They clearly have recognized the benefit…
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2022 August Spotlight
Henri Haskell At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each volunteer workforce member has a unique story to tell. In this article we have interviewed Henri Haskell, our former Vice-Chair for Operations. What interested you in becoming an Examiner with SPQA? …
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2022 May Spotlight
Jim Spengler At SPQA, our support in helping organizations on their journey to excellence leverages the talents and experiences of our volunteer workforce. Each workforce member has a unique story to tell. In this article we have interviewed Jim Spengler, our Chair, to get his story. Why did you choose to become a Board Member…
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UNOS wins 2021 Award
SPQA is excited to announce UNOS winning the 2021 SPQA Achievement in Performance Excellence Award. We applaud them as they continue their journey toward implementing the Baldrige Performance Excellence Framework. About the United Network for Organ Sharing (UNOS) United Network for Organ Sharing (UNOS) is the mission-driven non-profit…
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ESH wins 2021 Award
Eastern State Hospital took an important step this year on its journey toward implementing the Baldrige Performance Excellence Framework by winning the 2021 SPQA Commitment to Performance Excellence Award. As the first public mental health hospital in the United States, Eastern State Hospital traces its roots back to…
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Join Us in Discovery
Start your SPQA Journey with our Discovery Program SPQA’s Discovery program is a partnership between SPQA and your organization. We will be with you every step of the way as you learn and apply Baldrige criteria to your organization and complete an application. The documents below can help you decide whether Discovery is right for…
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COVID-19 Effects
We are doing our part to keep COVID-19 from spreading. We have cancelled face-to-face training and events indefinitely and are creating virtual training and a virtual Forum for delivery November, 2020. We are learning right along with you and working hard to ensure continued rigor and integrity of our SPQA programs. The impact on our…
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Education & Training
EDUCATION Overview – Baldrige Excellence Framework & SPQA: An SPQA ambassador will provide a 1-hour overview of the use of the Framework, and how SPQA may help your organization begin or expand its efforts toward organizational excellence. Sessions are schedule at the convenience of the host organization. We request 10-day advance notice to schedule…
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Pathways to Excellence
SPQA is now offering Pathways to Excellence! We’ve created four pathways in which our team can interact with your organization in order to create a platform for success. Our goal is to promote continual improvement strategies and to provide training, mentoring and recognition to organizations in pursuit of performance excellence. TIER 1: INTEREST Level Target…
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PMS 312 wins 2019 Award
Captain Charles Ehnes accepted the 2019 SPQA Progress In Performance Excellence Award on behalf of the PMS 312 In-Service Aircraft Carrier Program. PMS 312 is part of the U.S. Navy’s Program Executive Office (PEO) for Aircraft Carriers, under the direction of Naval Sea Systems Command. The Congressional mandate to maintain a fleet of 11 aircraft carriers…
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