We are pleased to share that SPQA will be providing Baldrige for Beginners training sessions on the following dates:
►November 13th and 14th (8:00 AM – 12:00 PM)
Register here
►January 4th and 5th (8:00 AM – 12:00 PM)
Register here
►April 11th and 12th (8:00 AM – 12:00 PM)
Register here
►September 12th and 13th (8:00 AM – 12:00 PM)
Register here
In this Introductory course, SPQA offers an opportunity for individuals and organizations to learn the foundations of the Baldrige Excellence Framework using the Baldrige Excellence Builder to help achieve long-term success.
The Baldrige Performance Excellence Framework is a national model for performance excellence. Through questions, the Framework guides organizations to a systemic and integrated perspective of an organization’s process. Process improvement professionals and organizational leaders in search of structures and processes that will improve customer service, workforce engagement, efficiency, innovation, strategy, and more should attend this workshop.
The Baldrige for Beginners Workshop is an ideal starting point for organizations seeking a guide for systemic organizational improvement. We will review the foundation of the Baldrige Excellence Framework, the Baldrige Core Values and see how the components fit together as an integrated system. We will also explore how to document a Work System using a SIPOC chart. Attendees will walk away with practical skills they can immediately put to use to improve their organizational processes.