Baldrige 101 Criteria and Framework Training — January 7, 2020

Ensure your seat and register now for the January 7  Baldrige Criteria and Framework Training to be held in Richmond, VA. Consider sending a leadership team to maximize learning for your organization.

In this introductory course, SPQA teaches you how to use the Baldrige framework and criteria to better understand your organization and help it achieve long-term success.

Alternatively, if your organization is interested in having a team of 10 or more trained, consider hosting a training program at your site; it is more cost effective and can be customized. If you are interested in such a training program at your site for your organization, please contact our Executive Director,


  • Cost: $210/person
  • Hours: 8:30 a.m. – 5:00 p.m.
  • Address: 700 N. 4th St., Richmond, VA, 23219