Custom Training

SPQA taps the extensive experience of our board and examiners to provide a wide variety of customized training for your organization designed to support your growth and use of the Baldrige Excellence Framework. Our most common requests are: On-site Baldrige 101 training. The one-day session is identical to Baldrige 101 with the convenience of being…

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Baldrige Performance Excellence Program

Established in 1987, the Baldrige Program is credited with making quality and performance excellence a national priority. Administered by the National Institute of Standards and Technology (NIST), Program and Award recipients are admired worldwide. Many states and countries have programs modeled after Baldrige. The Baldrige Performance Excellence Framework is widely used as an assessment and…

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Baldrige Excellence Framework

A Systems Approach to Improving Your Organization’s Performance For nearly 30 years, the Baldrige Excellence Framework has empowered organizations to accomplish their missions, improve results, and become more competitive. The Baldrige Excellence Framework includes the Criteria for Performance Excellence, core values and concepts, and guidelines for evaluating your processes and results. Whether used as guidance…

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How to Apply and Deadlines

SPQA uses the Baldrige Performance Excellence Framework as the basis for its award application, evaluation, scoring and feedback methods. More information on the SPQA award application process can be found in the Award Guide. To apply, organizations will need three documents available for download. The 2020  Intent to Apply must be submitted prior to application. Due…

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