Ron Henson, DBA

Ronald Henson (Ron), DBA, LSSBB, Deputy Assistant Inspector General for Inspections and Evaluations Office of the Inspector General, joined the D.C. Office of the Inspector General in November 2016. Prior to that, Ron was a U.S. Army Officer (Lieutenant Colonel), serving in the Military District of Washington until retirement. Ron served over 26 years as…

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Steve Bonk

Steve Bonk has over 40 years’ experience in IT program management and engineering. BS and MS in Electrical Engineering from Penn State (High Honors) and the University of Massachusetts Lowell, an MBA from Virginia Tech, and a Post Masters Graduate Certificate in IT and Telecommunications from Johns Hopkins. Project Management Professional (PMP), Risk Management Professional…

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Communities of Excellence 2026

Communities of Excellence 2026 is a 501(c)(3) nonprofit organization that hosts a national learning collaborative of communities across the country, trains communities in the Baldrige-based Communities of Excellence framework, and provides opportunities for communities to work together, and share successes, challenges, ideas and best practices on their performance excellence journeys. The Communities of Excellence Framework –…

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Alliance for Performance Excellence

The Alliance for Performance Excellence is a member organization of  the state and regional Baldrige-based organizations.  The member organizations are responsible for administering their respective local-level Baldrige award and assessment programs and are the starting point for business and industry seeking to engage in the Baldrige-based performance excellence journey.  The Alliance serves as a conduit…

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Time is Running Out. Register now for QUEST

Quest is the official conference of the Malcolm Baldrige National Quality Award featuring national award winners, and sessions on organizational best practices. Network with other performance excellence enthusiasts from all sectors at the premier showcase of current and former Baldrige Award recipients April 7–10, 2019, Gaylord National Harbor, National Harbor, MD.

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How to Participate in Discovery

SPQA’s Discovery program is a partnership between SPQA and your organization. We will be with you every step of the way. The documents below can help you decide if this is the right step for you. The Discovery Guide provides details on the process. If you decide to participate, complete and submit the Intent to…

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Register Now for April 10 Baldrige 101 Training

Baldrige 101: Introduction to the Baldrige Framework, is a one-day case-study based workshop where participants become familiar with the basics of the Framework—its Core Values, the Criteria, guidelines for evaluating processes and results, and an introduction to applying the Framework in an organization. Training is led  by experienced members of the SPQA and Baldrige communities….

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SPQA Award Winners by Economic Sector, 1983-Current

  Congratulations to our latest recipients of awards from the SPQA-VA. Winners since our inception are presented below. Organizations have been applying for the Senate Productivity and Quality Award since 1983. Recognition and feedback are given to all applicants. Recipients of the Medallion award — our top award — are those exceptional organizations that have…

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