Marie Hussey, MS, LSSBB, CMQPE. Ms Hussey has over 30 years of professional experience with the US Navy. During her varied career, she was an analytical chemist, materials engineer, auditor with the Naval Inspector General, Director of Environmental and Occupational Safety and Health Programs and retired in 2011 as the Director of Continuous Process Improvement…
Read MoreRon Henson, DBA
Ronald Henson (Ron), DBA, LSSBB, Deputy Assistant Inspector General for Inspections and Evaluations Office of the Inspector General, joined the D.C. Office of the Inspector General in November 2016. Prior to that, Ron was a U.S. Army Officer (Lieutenant Colonel), serving in the Military District of Washington until retirement. Ron served over 26 years as…
Read MoreCommunities of Excellence 2026
Communities of Excellence 2026 is a 501(c)(3) nonprofit organization that hosts a national learning collaborative of communities across the country, trains communities in the Baldrige-based Communities of Excellence framework, and provides opportunities for communities to work together, and share successes, challenges, ideas and best practices on their performance excellence journeys. The Communities of Excellence Framework –…
Read MoreAlliance for Performance Excellence
The Alliance for Performance Excellence is a member organization of the state and regional Baldrige-based organizations. The member organizations are responsible for administering their respective local-level Baldrige award and assessment programs and are the starting point for business and industry seeking to engage in the Baldrige-based performance excellence journey. The Alliance serves as a conduit…
Read MoreBaldrige Training 2020
Our one-day Baldrige Framework and Criteria Training workshop is offered at least four times per year. This is a hands-on study of the most current Baldrige Framework and Criteria by qualified trainers with participants sharing how they would respond to the criteria. Our 2020 programs are scheduled for Richmond, Alexandria, and Norfolk, with additional programs…
Read MoreVirginia SBSD
The Virginia Department of Small Business and Supplier Diversity (SBSD) provides numerous supports for Virginia businesses and is a key supporter of the SPQA Ones to Watch program. Resources: SBSD Events – Great resources for small business and suppliers
Read More2018 National Baldrige Winners
SPQA congratulates the five 2018 National Baldrige Winners! The 2018 honorees by category, are:
Read MoreBaldrige Performance Excellence Program
Established in 1987, the Baldrige Program is credited with making quality and performance excellence a national priority. Administered by the National Institute of Standards and Technology (NIST), Program and Award recipients are admired worldwide. Many states and countries have programs modeled after Baldrige. The Baldrige Performance Excellence Framework is widely used as an assessment and…
Read MoreBaldrige Excellence Framework
A Systems Approach to Improving Your Organization’s Performance For nearly 30 years, the Baldrige Excellence Framework has empowered organizations to accomplish their missions, improve results, and become more competitive. The Baldrige Excellence Framework includes the Criteria for Performance Excellence, core values and concepts, and guidelines for evaluating your processes and results. Whether used as guidance…
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