Steve Bonk

Steve Bonk has over 40 years’ experience in IT program management and engineering. BS and MS in Electrical Engineering from Penn State (High Honors) and the University of Massachusetts Lowell, an MBA from Virginia Tech, and a Post Masters Graduate Certificate in IT and Telecommunications from Johns Hopkins. Project Management Professional (PMP), Risk Management Professional…

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Baldrige 2019 Fall Conference – Save the Date

The Baldrige 2019 Regional Fall Conference will be held October 24 and 25 at the Gaylord Opryland Resort and Convention Center in Nashville, TN.  Several state programs have joined together to design a quality program featuring the winners of the 2018 Malcolm Baldrige National Quality Award.   Mark your calendars now and stay tuned for more…

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Communities of Excellence 2026

Communities of Excellence 2026 is a 501(c)(3) nonprofit organization that hosts a national learning collaborative of communities across the country, trains communities in the Baldrige-based Communities of Excellence framework, and provides opportunities for communities to work together, and share successes, challenges, ideas and best practices on their performance excellence journeys. The Communities of Excellence Framework –…

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We can help your organization be competitive and achieve long-term success

Are you a Process Improvement Professional or organizational leader in search of structures and processes that incorporate improvement initiatives in the areas of risk, innovation, strategy, quality, process improvement, efficiency, customer and workforce engagement, and more?  SPQA is hosting Baldrige 101: Criteria and Framework all-day workshop on August 14 in Lynchburg VA. Attendees will receive…

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Alliance for Performance Excellence

The Alliance for Performance Excellence is a member organization of  the state and regional Baldrige-based organizations.  The member organizations are responsible for administering their respective local-level Baldrige award and assessment programs and are the starting point for business and industry seeking to engage in the Baldrige-based performance excellence journey.  The Alliance serves as a conduit…

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Time is Running Out. Register now for QUEST

Quest is the official conference of the Malcolm Baldrige National Quality Award featuring national award winners, and sessions on organizational best practices. Network with other performance excellence enthusiasts from all sectors at the premier showcase of current and former Baldrige Award recipients April 7–10, 2019, Gaylord National Harbor, National Harbor, MD.

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How to Participate in Discovery

SPQA’s Discovery program is a partnership between SPQA and your organization. We will be with you every step of the way. The documents below can help you decide if this is the right step for you. The Discovery Guide provides details on the process. If you decide to participate, complete and submit the Intent to…

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Register Now for April 10 Baldrige 101 Training

Baldrige 101: Introduction to the Baldrige Framework, is a one-day case-study based workshop where participants become familiar with the basics of the Framework—its Core Values, the Criteria, guidelines for evaluating processes and results, and an introduction to applying the Framework in an organization. Training is led  by experienced members of the SPQA and Baldrige communities….

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SPQA Award Winners by Economic Sector, 1983-Current

  Organizations have been applying for the Senate Productivity and Quality Award since its inception in 1983. Recognition and feedback are given to all applicants. Exceptional organizations that have demonstrated best practices and superior achievement of results across all categories of the Baldrige Performance Excellence Framework earn the Medallion award — SPQA’s top award. A…

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