Winners of National Baldrige Award

Washington, D.C.— In Spring 2019, the U.S. Department of Commerce awarded the 2018 Malcolm Baldrige National Quality Award to two educational institutions, an organ donor group, a hospital, and a project management firm. A presidential-level honor, the award recognizes exemplary U.S. organizations and businesses that demonstrate an unceasing drive for radical innovation, thoughtful leadership, and…

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Award Post Deadline Options

The deadline for submitting an Intent to Apply for the 2020 Award program has passed. Our next Award cycle begins Sept 2020. If you would like to have a discussion about this,  please contact me. If you would like to join our mailing list and stay informed about training events and other news relevant to performance…

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Apply to Become a SPQA Examiner

Work alongside dedicated others from a variety of sectors and positions to help improve the economic engine of the region one organization at a time. Apply to become a member of the 2020 Board of Examiners and immerse yourself in this proven methodology. More details are available in the downloadable Examiner Guide including relevant dates…

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Award Cycle 2020

The deadline for submitting an Intent to Apply for the 2020 Award program has passed. Our next Award cycle begins in September 2020. If you would like to have a discussion about this,  please contact Marcia Harrington, Executive Director. If you would like to join our mailing list and stay informed about training events and…

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Board of Examiners for SPQA 2019 Award Cycle

Below are the individuals who sacrificed time and family to review the applications of organizations interested in improvement. We will publicly thank these individuals at a Reception in their honor on Oct 30. In addition, we post their names here as recognition.  Thank you all for your commitment, energy and insight. Andy Baan Angela Bandy…

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UNOS story

  Applying for Baldrige isn’t a contest, and it’s not for recognition or accolades. It’s an opportunity to assess our current state and receive the feedback we need to feed our culture of continuous improvement. -CEO, United Network for Organ Sharing, Brian Shepard, a 2019 Baldrige Fellow.

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J.R. Caskey Site Development

J.R. Caskey Site Development – 2nd Cohort, 2017 When we were invited to participate in the SPQA ‘OTW’ program, I honestly had never heard of it before.  I was honored to be chosen as one of six small businesses in the state of Virginia.  I was intrigued by the unknown and always up for a…

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National Security and Door

National Security and Door Corp. – 2nd Cohort, 2017 National Security & Door participated in the One’s To Watch Program that ran in 2017/2018. We are about a year removed from a hands-on active program participation. The techniques and methods presented in Baldrige for building a better business operation were excellent in nature. The task…

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