Baldrige Excellence Framework Workshops: These sessions provide an introduction to the Baldrige Excellence Framework, concepts and Criteria. Using the Case Study of a fictitious organization, the training includes large group discussion, and small group exercises to help participants learn or expand their understanding of the Criteria and how it may assist their individual or organizational…
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Custom Training
SPQA taps the extensive experience of our volunteer Examiner and Board Members to provide a wide variety of customized training for your organization. The training sessions are customized to support your organization’s unique situation and your goals around continuous improvement and the the use of the Baldrige Excellence Framework. Customized training may include: Sessions…
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