Contact Us:
Executive Director
571.215.8881

Board Chair

U.S. Senate Productivity & Quality Award for Virginia
P.O. Box 6099
Suffolk, VA 23433

	Malcolm Baldrige National Quality Program – established in 1987, many credit this program with making quality a national priority and helping to revitalize the U.S. economy during the 1990s. Administered by the National Institute of Standards and Technology (NIST), the Baldrige Program and Award recipients are imitated and admired worldwide. More than 43 states and many countries, including Japan, have programs modeled after Baldrige. In particular, the Baldrige criteria for performance excellence are widely used as an assessment and improvement tool. Millions of print and electronic copies of the criteria have been distributed. The site provides considerable information on how to apply for an award. Additionally, the site provides a number of useful assessment and planning tools for organizations interested in improving their performance regardless of applying for an award. www.quality.nist.gov
	The American Society for Quality (ASQ) - ASQ has been the leading membership based quality improvement organization in the U.S. for more than 50 years. Its members have initiated most of the quality methods used throughout the world, including statistical process control, quality cost measurement and control, total quality management, failure analysis, and zero defects. The site offers considerable information on state of the art best practices in performance measurement, Six Sigma, and many other process improvement approaches. www.asq.org
	The Alliance for Performance Excellence – The Alliance for Performance Excellence is a network of state and local Baldrige based organizations. Working in their individual states and localities, these organizations help organizations achieve performance excellence and serve as a starting point for organizations seeking the Malcolm Baldrige National Quality Award. These organizations produce workshops, seminars, and conferences where you can learn, share, and connect with other organizations seeking performance excellence. These programs also administer award and assessment programs, from self-assessment programs to Baldrige based award programs using trained examiner teams and judges. www.networkforexcellence.org

Consultant Registry

The Virginia SPQA Consultant’s Registry is designed to assist organizations in their efforts to identify individuals capable of providing consulting services directly related to aspects of the Malcolm Baldrige Criteria for Performance Excellence. The Registry focuses on individuals and their specific talent as opposed to the company they work for.  Registration is open to any individual regardless of location who complies with the basic experience criteria.  Experience from having been an Examiner for a state, national or other Baldrige based program and Balridge training (as a participant and/or deliverer) as well as at least one client listing for past performance inquiries are basic Registry criteria.  Individuals lacking this basic requirement are not eligible for inclusion. 
Organizations and Consultants should read the following to fully understand Registry policy.  Click here for a PDF copy of the complete Consultant Registry Policy which provides additional information.

You are encouraged to review Virginia SPQA Consultant Experience Profiles if you believe this is the type of support you require.  Virginia SPQA does not recommend specific consultants, formally validate Profiles, or guarantee work quality.  Virginia SPQA does not involve itself with tasks, fees, or other arrangements beyond the Consultant’s obligation as outlined in this policy, nor does it guarantee any contract or obligation entered into between a Consultant and an Organization.  Organizations should contact the Consultant(s) directly for references and/or information necessary to make informed decisions and/or seek proposals.

Your Experience Profile will be posted as a PDF on the Virginia SPQA website under the Consultant Registry.  Virginia SPQA does not validate your Profile, so your self-certification is critical.  No Profiles in excess of two pages will be posted.  Periodically, Virginia SPQA may ask you to update your Profile.  Likewise, Virginia SPQA reserves the right to remove a Profile at its sole discretion for any reason. Virginia SPQA will not solicit clients on your behalf, nor will it make any lists available to you.  However, Virginia SPQA will advertise and direct program participates to the Registry as a potential resource. Likewise, Virginia SPQA will encourage you to submit workshop proposals and may offer other incentives to facilitate your participation in the Annual Forum for Performance Excellence. In the event you are engaged as a result of the Registry, to help defray the cost of managing the Registry, Virginia SPQA requests a contribution from you or your organization as explained in the Policy.  Finally, if you are active in the Virginia SPQA program as an Examiner, Board Member, or other key participant in the examination process, you will be subject to ethics requirements should you be engaged as a Consultant.  

To be included in the registry, click here to download the profile, fill it out and return to Director@spqa-va.org to be posted on the web site.

Registered Consultants are listed below in alphabetical order by first name, click on the name to access their Profile.