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Malcolm
Baldrige National Quality Program – established
in 1987, many credit this program with making quality a national
priority
and helping to revitalize
the U.S. economy during the 1990s. Administered by the National
Institute of Standards and Technology (NIST), the Baldrige Program
and Award recipients are imitated and admired worldwide. More than
43 states and many countries, including Japan, have programs modeled
after Baldrige. In particular, the Baldrige criteria for performance
excellence are widely used as an assessment and improvement tool.
Millions of print and electronic copies of the criteria have been
distributed. The site provides considerable information on how
to apply for an award. Additionally, the site provides a number
of useful assessment and planning tools for organizations interested
in improving their performance regardless of applying for an award.
www.quality.nist.gov |
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The American
Society for Quality (ASQ) - ASQ
has been the leading membership based quality improvement organization
in the U.S. for more than 50 years. Its members have initiated
most of the quality methods used throughout the world, including
statistical process control, quality cost measurement and control,
total quality management, failure analysis, and zero defects. The
site offers considerable information on state of the art best practices
in performance measurement, Six Sigma, and many other process improvement
approaches. www.asq.org |
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The Alliance
for Performance Excellence – The
Alliance for Performance Excellence is a network of state and local
Baldrige
based organizations. Working in their individual states and localities,
these organizations help organizations achieve performance excellence
and serve as a starting point for organizations seeking the Malcolm
Baldrige National Quality Award. These organizations produce workshops,
seminars, and conferences where you can learn, share, and connect
with other organizations seeking performance excellence. These
programs also administer award and assessment programs, from self-assessment
programs to Baldrige based award programs using trained examiner
teams and judges. www.networkforexcellence.org |
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The Performance
Measurement Association (PMA) – PMA seeks to be
the world's foremost academic-practitioner association devoted
to advancing knowledge and insight into the
fields of performance measurement and management. PMA focuses its
attention on the science of creating and sustaining performance
measurement systems. The site contains considerable information
on conferences and other publications of use to those who are focused
on performance measures. www.som.cranfield.ac.uk/som/research/centres/cbp/pma/ |
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American
Management Association (AMA) - Since 1923, AMA has been
a source for the practical training and business tools needed
to
improve personal performance and organizational
success. AMA, a global not-for-profit, membership-based association,
provides a full range of management development and educational
services to individuals, companies and government agencies throughout
the world. Each year, thousands of business professionals acquire
the latest business know-how, valuable insights and increased confidence
at AMA seminars, conferences briefings and executive forums, as
well as through AMA books, research and self-study courses. www.amanet.org |
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Qoal/QPC - A not-for-profit educational
institution, Qoal/QPC’s mission is to help organizations
and communities grow and prosper through quality initiatives. The
organization conducts research on quality-based tools, methods,
and techniques that have proven helpful in successful organizations.
It disseminates this information to organizational leaders, and
it trains people, at all levels, to learn and apply these techniques.
GOAL/QPC has an international reputation as a knowledge leader
for having integrated different techniques and philosophies into
a comprehensive quality management system and disseminating this
knowledge to literally millions of people through its publications
and events. www.goalqpc.com |
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American
Society for Training and Development (ASTD) - Founded in 1944, ASTD is the world's premier
professional association and leading resource on workplace learning
and performance issues. ASTD provides information, research, analysis
and practical information derived from its own research, the knowledge
and experience of its members, its conferences, expositions, seminars,
publications and the coalitions and partnerships it has built through
research and policy work. ASTD's membership includes more than
70,000 people, working in the field of workplace performance in
100 countries worldwide. www.astd.org |
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