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About SPQA
The U.S. Senate Productivity and Quality Award for
Virginia (SPQA) is the Commonwealth’s premier awards program for performance excellence.
For over 20 years, the SPQA performance excellence criteria have been used
by hundreds of Virginia organizations to stay abreast of competition and
to improve performance. Today’s business and government environment
make it imperative that organizations focus on current challenges: openness
and transparency in governance and ethics, the need to create value for
customers, the challenge of rapid innovation, and capitalizing on knowledge
assets. No matter the size or complexity of your organization, the SPQA
performance excellence criteria provide a valuable framework that can
help you plan in an uncertain environment.
The SPQA mission is to cultivate continuous performance improvement of
Virginia’s
organizations through a process of knowledge sharing, feedback and evaluation,
and recognition, resulting in positive economic impact for the Commonwealth.
More than an award, the SPQA program helps Virginia organizations achieve performance
excellence through a process of training and education, evaluation, feedback,
and recognition. The SPQA performance criteria and core values are adapted from
the Malcolm Baldrige National Quality Award and are used by many top public and
private institutions as a proven business model.
A 501(c)3 charitable organization, SPQA is staffed by a core of dedicated volunteers
and is funded by financial contributions from generous Virginia organizations
who support performance excellence. |
Fellow
Virginians,
In 1982, the United States Senate established its Award for Productivity
and Quality (SPQA) for organizations which exhibit exemplary performance.
We are proud that Virginia’s effort is the oldest continuous
state program of its kind. For the past 25 years, Virginia’s
Senators have served as Honorary Chairpersons. Patterned after the
Malcolm Baldrige National Quality Award, organizations apply and are
evaluated based on specific performance criteria. Awardees are recognized
at the annual Virginia Forum for Excellence. The Award considers five
categories: education, healthcare, government, service, and manufacturing.
Through an extraordinarily mature review process using teams of trained
examiners, applications are evaluated and scored. The program is administered
by Virginia SPQA, a non-profit, 100% volunteer organization.
All applicants receive highly valued, confidential feedback reports regardless
of award.
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