Contact Us:
Executive Director
571.215.8881

Board Chair

U.S. Senate Productivity & Quality Award for Virginia
P.O. Box 6099
Suffolk, VA 23433

 

Download On-Location Learning Programs


SPQA Events

Do you want your organzation to
a. improve it's performance?
b. increase innovation for competitive advantage?
c. foster social responsibility and ethical behavior?
d. all the above?

Then you need the tool used by business, education, health care, government, and not-for-profit leaders to evaluate and focus their efforts on performance results, leadership effectiveness, customer and employee satisfaction, and process management... The Malcolm Baldrige Criteria for Performance Excellence.

The Baldrige Criteria for Performance Excellence asks questions critical to your organization’s success and sustainability in today’s competitive environment and global economy. The Criteria address seven areas: leadership; strategic planning; customers and markets; measurement, analysis, and knowledge management; employees; process management; and results. The Virginia SPQA program periodically offers
Baldrige Criteria for Performance Excellence Workshopsto help organizations accomplish d.) all the above!

Our workshop facilitators bring many years of experience in using the Baldrige Criteria in organizational self-assessment, award application preparation, and/or award application evaluation. They will lead the group in detailed discussions of the seven criteria categories, including through the use of breakout groups, and help attendees learn to identify critical success factors for their organizations and the importance of aligning work and resources to achieve desired results.

We offer workshops open to general public enrollment as well as “on-location” at your organization.  For “on-location” opportunities, download our brochure on the left.

Currently Scheduled Workshops and Locations:
An Inquirers Guide to the Criteria for Performance ExcellenceA two-day overview of the SPQA Award Program and a detailed discussion of the content of the Organizational Profile and Baldrige seven Criteria for Performance Excellence. The program includes exercises for each of the seven criteria plus a strong emphasis on the Organizational Profile. It is designed for Leaders and change agents of organizations interested in learning the details of the Baldrige Criteria for Performance Excellence and its application in the organization through discussion and exercises. This workshop is Ideal for organizations interested in deploying Criteria principles and considering applying for the Medallion award. This workshop is also a pre-requisite for individuals interested in becoming a VA-SPQA Examiner.

November 17 & 18 – Northern Virginia (Watch for details about the Northern Virginia location, registration, and additional regional offerings for this workshop)


Note: Individuals interested in serving as
SPQA Examiners for the 2009 cycle must attend our two-day Criteria Workshop unless they have attended another comparable Baldrige Criteria training course within in the last two years.


Virginia Forum for Excellence

Another great learning and networking opportunity is our annual Virginia Forum for Excellence. This event features keynote addresses and a variety of workshops on important performance improvement topics by individuals from all sectors of the Virginia economy, including manufacturing, business service, government, education and health care. The highlight of the Forum is the presentation of the U.S. Senate Productivity and Quality Award for Virginia.

The 2008 Virginia Forum for Excellence will be held on September 24 & 25 at the Holiday Inn Select – Koger Conference Center in Richmond, Virginia.  Click here for information and registration.

 

Watch for more information in the coming months.

Contact Us
Another way to learn more about the U.S. Senate Productivity and Quality Awards for Virginia is to contact us at 571.215.8881 or director@spqa-va.org. SPQA’s Executive Director and Board of Directors are available to meet with you to discuss the program or to speak to associations of organizations who might be interested in learning more.


Get On Our Mailing List

Additional workshops may be scheduled throughout the year. Please email secretary@spqa-va.org if you would like to be added to our mailing list and notified when additional events are scheduled.